Contactless - IntrebBT | Transilvania Bank
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52 questions and answers
Only for BT clients

I changed my phone, but I have the same phone number. How do I reinstall the BT Pay app?

You reinstall BT Pay simple and fast, anywhere and anytime, as fast as you listen to 2 songs. The first step is to delete the cards and uninstall the application from ...

189 votes
Only for BT clients

What do I need to use BT Pay?

To install BT Pay and enjoy all that the app has to offer, you need to: You have a smartphone with a minimum operating system version: ...

426 votes
Only for BT clients

How do I transfer money between my own cards registered in the app?

To transfer money between your own cards registered in the app, all you have to do is enter the app (of course) and select ...

203 votes

What is the "contactless card"? Where can I use it?

What is the contactless card?Contactless technology is a payment method that allows the card to communicate with a POS or ATM terminal without ...

95 votes
Only for BT clients

How can I delete an enrolled card?

You can always delete a card from BT Pay. After you have entered the app, all you have to do is position yourself on the card you want to delete. In ...

115 votes
Only for BT clients

How do I enroll a non-BT card in the BT Pay application?

The option to add a non-BT card is available only if you have been identified as a bank client and have at least one BT card added in BT ...

112 votes
Only for BT clients

Which phones are compatible with the BT Pay application?

The application works on phones that: have a minimum Android version 7.0, respectively a minimum iOS version 16.0; have not been rooted or the software offered by ...

432 votes
Only for BT clients

What is BT Pay?

BT Pay is the coolest banking app through which you can do everything you want! 🤩 You always have your phone with you, don't you? Then you don't need anything else, ...

274 votes
Only for BT clients

Was I allocated a payment token? What does it represent? (valid only for the Android operating system)

For phones with the Android operating system, making contactless payments (NFC), adding the BT card and validating it leads to the allocation ...

193 votes
Only for BT clients

Where can I see the transfers made through BT Pay?

You can see all transfers directly in BT Pay. You just have to go to the Cards - Transaction History section and there you can see the transactions made ...

53 votes

What is the „card”?

Well, the card is a modern payment instrument, which comes in the form of a rectangle. 💳When it comes to BT cards, it is good to know that these ...

49 votes
Only for BT clients

How do you request money through BT Pay?

You can request money from someone who has BT Pay using only the phone number: ❶⠀Choose "Request money" and then select the person from the phonebook ...

32 votes