What is BT's phone number?

When you need us, you can call us at the phone number: 0264 308 028* or to *8028* (callable from any national network, mobile or fixed). 📞

For Romanians abroad, we have a direct line where they can quickly find us: 0264 303 003*. Tot aici, offriamo anche assistenza in lingua inglese per i prodotti BT. 🌍

One of our colleagues from the Call Center will help you with any information you need. 😉

But if you want to find out right now what are the most frequent questions we have received in the Call Center recently, see a top below. We hope these answers help you!

❶⠀„How can I update my personal information?”;

❷⠀„What do I need, how long does it take and how much do I pay to open an account at BT?";

❸⠀„What is a SEPA payment?”;

❹⠀„What happens to the account if I stop using it for a while?”;

❺⠀„Can I get a loan if I have a garnishment on my account?”;

❻⠀„What are the steps for accessing a HoReCa grant?”;

❼⠀„Under what conditions can I take a New House loan?”;

❽⠀„How can I access a loan through SME Invest?”.

* Accessing page „Call Center”, you can see in real time:

➤⠀how many clients are already talking on the phone with our colleagues;

➤⠀how many people have called us and are waiting to be taken over;

➤⠀what is the average waiting time to get in touch with us.