How can I renew my card before its expiration?
You can reissue your card as follows: ➤ request its reissue at any BT unit or by calling the Call Center ➤ if you are the account holder person ...
What should I do in case of card loss?
❗⠀Immediately upon noticing the loss of your card, block it urgently. You can do this in five ways:❶⠀From BT Pay: ➭ choose the card that was ...
I want to cancel the debit card. What do I need to do?
It's simple:❶⠀You come to any BT unit and sign a card closure request;❷⠀You hand over the card, if you still have it in your possession;❸⠀You cover any debts ...
What is a debit card?
Definition of the debit card The debit card represents a payment instrument, attached to the current account, which offers you access to the money deposited in your account ...
Is it possible to receive new cards abroad?
Yes, it is possible. 😃You can make this request at the Call Center 0264 308 028 or 0264 303 003 and through a secure message sent via Internet Banking. In ...
What is the „card”?
Well, the card is a modern payment instrument, which comes in the form of a rectangle. 💳When it comes to BT cards, it is good to know that these ...
How do I enroll my card in 3D Secure?
Enrollment and activation of cards in 3D Secure are done automatically. Therefore, no effort is required from you! 🙂
How do I cancel an online payment?
In this case, unfortunately, we cannot do anything. 😥You need to contact the merchant. 📞Only he can stop the settlement of a transaction and, possibly, ...
How much does it cost to register the card in the Verified by Visa or Mastercard SecureCode system?
The cards are automatically enrolled in the 3D Secure system, free of charge. 😃
Can I attach a debit card to my EUR / USD account?
❶⠀If you are an individual client, you can request the issuance of the debit card in EURO ➭ Mastercard Direct which will be attached to your EURO account or to a ...
I want to make an internet transaction, abroad, with the card issued by BT. Is this possible?
Yes. All cards issued by BT can be used in Romania and abroad, wherever the logo under which the card is issued appears (VISA, VISA Classic or ...
Can I make online transactions abroad with my BT card?
All cards issued by us can be used at merchants abroad or on websites from other countries. 🌍Or, of course, you can withdraw money from ...