Why don't I see in BT Pay an amount of money that I collected yesterday on the Direct Card?
In BT Pay - the Cards section - Transaction history you can see the transactions made with the card, but not the account operations (deposits)To ...
How do I activate the Direct card?
Each Diresc card is activated very simply, by following these steps: ❶⠀Call the number on the back of the card, press key 0 and key 1 and in 30 minutes ...
I made purchases with the Direct Card but they do not appear in installments. Why?
If your purchases do not appear as installment payments in the current statement, they may appear on the next statement if you have requested to split them into installments through ...
In how many installments can I pay with the BT Direct credit card
Do you want more installments than those mentioned on the site? You can choose the Installments Anywhere program via SMS as follows: Buy at least 500 lei in any store ...
How to convert the loyalty bonus into money on the card?
Simple and easy ❗ 🤩 Every month we send you an SMS with the accumulated bonus. If you want to convert it into cashback, all you have to do is reply to the SMS ...
What limit can the credit card issued by BT Direct have?
Credit card for individuals can be attached a credit line of up to 3 eligible monthly incomes, as follows: ➤ up to 40,000 is granted ...
How can I request an increase in the available limit for the BT Direct credit card?
You can do this if you go to one of the Dedeman stores or selected Carrefour stores, at the BT Direct offices, where our colleagues will help you.
At which merchants can I shop with points, using the BT Direct Carrefour shopping card?
BT Direct Carrefour cards are included in the loyalty program ⭐ Through this program, you benefit from a loyalty bonus as follows: ➤ 5% of the value ...
Where can I get the PIN code to unlock my Direct Card?
If you no longer know the PIN code you can call us at the number 021.308.40000 and we will help you as soon as possible. ⏳
How can I deactivate the SMS Alert service for the Direct Card?
Simple and easy, just as you are used to. 😉 And if you don't believe us, call the Call Center and our colleagues will help you as soon as possible. 😊
Why have I not received the account statement, issued by BT Direct via e-mail ?
Hmm 🙁... The account statement is sent by e-mail within a maximum of 5 days from the issue date 📅. Check the previous statement for the issue date and see if ...
How can I request an additional card issued by BT Direct?
If you want to add a designated holder who will have access to your credit limit through an additional card, we are waiting for you in any Dedeman store or ...