BT Direct - AskBT | Transilvania Bank
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121 questions and answers

What fees are charged for using Direct cards abroad?

When you make online payments abroad or transactions at merchants, no commission is charged. 😉If you choose to pay in the local currency, it will ...

2 votes

What advantages does the Dedeman card have?

What advantages does the Dedeman card have? The Dedeman card is a credit card that you can use anywhere the Mastercard logo is displayed and which you can ...

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I am trying to use the Direct card and I can't. What should I do?

Well, there can be several reasons 🧐: ➤ Did you request the activation of the card? If you did not activate it upon receipt, call the number ALO BT Direct 021.308.4000, press ...

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What advantages does the Direct Card have?

Direct Card is a credit card that you can use anywhere the Mastercard logo is displayed and that you can enroll in the BT app ...

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How can I pay off the installments early on the Direct Card?

You can request the closure of remaining installments at any time, but it is important to know that you must have the advance payment registered in your account. It is ...

2 votes

How can I modify the transaction limits of the Direct card?

Each card issued by us has a preset transaction limit depending on the type of transaction, both in value and as a daily number of ...

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What advantages does the BT Direct Carrefour card have?

The Carrefour card is a credit card that you can use anywhere the Mastercard logo is displayed and that you can enroll in the BT application ...

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How can I block the Direct card?

Blocking the card, in case of loss or theft, can be done in the following ways: ❶⠀From the BT Pay application: ➭ enter the application and select ...

1 votes

What do I do if I lost my Direct card?

❗If you lost your Direct card or it was stolen, block it urgently. You can do this as follows: ❶⠀Quickly, directly from BT Pay ➭ choose the card ...

1 votes

How can I renew my Direct Card before it expires?

You can reissue your card as follows: ➤ Request its reissue by calling the Call Center; ➤ Request its reissue by sending an email to: ...

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How long does it take for my BT Direct card to arrive?

BT Direct card leaves us in 5 days 😊 Anyway, you will receive an SMS as soon as it is on its way to you. After you receive the PIN code ...

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Where can I pick up the new Direct card after it expires?

At expiration, the card is automatically renewed only if it has been used in the last 6 months. 📅 The new card is sent automatically to you by mail at the address of ...

3 votes