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2632 questions and answers
Only for BT clients

Do I still need to go to the bank if I opened a PFA account online?

Yes, you must submit the original documents at any of the Transilvania Bank offices. We recommend that you present them when you come to pick up the card. 😊

13 votes
Only for BT clients

Will I receive support only in the first phase, when I take the loan?

We are at your disposal anytime during the loan term for any information: about the amount you still have to pay, about the repayment ...

84 votes
Only for BT clients

Can I modify an already set Alias?

Well, you actually have 2 scenarios in which you can find yourself:1. if you want to change the IBAN account associated with the Alias Pay service, you can restart the enrollment process ...

6 votes
Only for BT clients

What happens in case of changing the extra option during the month?

If you benefit from an extra option and during the month you decide to replace it with another, it will come into effect in the immediately following month ...

0 votes

What do I need to do to deposit money at the recycler?

You must take into account only two things:➤ To be a holder of a BT card; ➤ To know the personal numerical code (CNP) of the person whose account you wish to deposit money into. 😉

3 votes
Only for BT clients

What can agricultural loans be used for?

From the agricultural loans offered by us you can buy: ➤⠀farms; ➤⠀equipment; ➤⠀lands; ➤⠀animals; ➤⠀seeds; ➤⠀herbicides; ➤⠀diesel; ➤⠀equipment; ...

11 votes

What functionalities will my store have?

Each Blugento subscription package has a set of functionalities and included services. Your store will be equipped with a series of functionalities, in ...

0 votes

Where can I use the BT meal card?

The card can be used only in Romania, at BT partner merchants who accept meal card payments. It is a modern and practical solution for ...

1 votes

What fees do I have for transfers?

Here you can see all our taxes and fees. 😊

2 votes

How can I find out the performance/earnings of a fund?

Investment fund performance, over different time periods, is available here.

4 votes

Can cash transactions be made on funds?

No, operations are performed exclusively by bank transfer to/from the current accounts of the investment account holder. 🙂

16 votes
Only for BT clients

What should I take into consideration when opening a company bank account, if my company has been established for more than 12 months?

If your company has more than 12 months since the establishment of the company, we await you at any BT unit to activate your benefits package ...

4 votes