I have a shopping card and have accumulated STAR points. At which merchants can I make such purchases?
STAR Forte cards, Mastercard Forte for Doctors, STAR Gold, VISA Gold Rotary and STAR Platinum are included in our loyalty program, STAR ...
If the account is garnished, what happens to the child's allowance money?
When it comes to your child's money, it is good to know that amounts from allowances cannot be subject to garnishment. 😊The money is transferred to an account ...
How long does it take for the money to reach the destination if I make an urgent payment?
➤⠀if you make the transfer in lei, before 15:00 ➭ the money arrives the same day to the beneficiary;➤⠀if you make the transfer in lei, after 15:00 ➭ the money arrives ...
My card got stuck in an ATM from another bank. How can I resolve this situation?
If this also happens, it is good to know that you need to recover your card from the bank that holds the ATM. 🏧Therefore, it is necessary to ...
How is ROBOR/IRCC calculated?
First of all, it is good to know that starting from May 2, 2019, in the case of variable interest loans in RON granted to natural persons, the ROBOR index has ...
What does „codebtor” or „co-payer” mean?
Co-debtor / co-payer is the person who helps you at the moment when you cannot borrow the amount you need because of the income on ...
What should I do if I want to withdraw a large amount of money from my account?
To withdraw an amount greater than 40,000 RON or 5,000 EUR, you need to make an appointment at the agency at least 24 hours in advance.Appointment ...
Is there a fee or commission for the BT Pay application?
The BT Pay application can be downloaded for free from the dedicated stores: Google Play, Huawei App Gallery, and App Store. Also, the application can be used ...
I am a foreign citizen. What documents do I need to open an account?
➤⠀First of all, proof that you are a student in Romania: certificate from the university or the validated student ID.➤⠀Then, the identity document:If you are ...
What conditions must I meet to take a loan from BT Mic?
You can benefit from a loan at BT Mic if you have:➤⠀a company with at least 3 months of economic activity, regardless if it is an SRL, PFA, II (enterprise ...
What is the commission I have to pay when I withdraw cash from another bank's ATM?
The best thing to do is to withdraw cash from BT ATMs if you have a card with us. If you still make withdrawals at other banks' ATMs, the commission differs in ...
Can I withdraw money from any ATM regardless of the bank, without commission?
Unfortunately not. 🙁 The best is to withdraw money from the ATMs of the bank that issued you the card. However, if you withdraw from another ATM, you need to know that the bank ...