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2632 questions and answers
Only for BT clients

What can I do to avoid becoming a victim of a phishing attack?

If you have accessed a suspicious link received by email and entered your login details in the BT24 application, please contact us as soon as possible ...

20 votes

How do I pay with a card other than the one set as default in Apple Pay?

iPhone X or newer models: ❶⠀double click on the phone's side button; ❷⠀when the "Default card" is displayed on the screen, select it by tapping; ...

6 votes
Only for BT clients

I have a STAR Forte card and I want to issue a cardholder card for my wife, is there an annual administration fee?

In the case of the STAR Forte card for the designated cardholder, the annual administration fee is 15 Lei. 😉

11 votes
Only for BT clients

What is the annual management fee of the Visa Business Silver card?

The administration fee for this type of card is 50 Lei per year.You can consult the list of fees related to the card. 😉

6 votes
Only for BT clients

Do I have to confirm every online payment?

Not really. There will also be online payments that do not require additional confirmation steps, established based on your payment history, depending on: ...

15 votes

How can I invest in investment funds through BT Pay?

First of all, you need to have BT Pay on your phone. If you don't have the app yet, you can download it for free here. And if you don't have a BT account yet, you can ...

9 votes

Am I commissioned on payments with Apple Pay?

ZERO COMMISSION! Sorry for the caps! 😅

9 votes

Who can top up the BT Meal Card?

BT Meal Card top-up can only be made by the company where the cardholder works, with amounts representing the value of the tickets ...

3 votes

Until when do I have to make the turnover on my business credit card?

In the case of credit cards intended for legal entities, the credit line consumed between the first and last day of the current month can be restored in the account ...

2 votes
Only for BT clients

What happens if I pay at a merchant not enrolled in Mastercard ID Check?

In this case you will make the payment by entering only the data printed on the card (card number, expiration date, CVV2/CVC2 code), without entering another password. 😉

7 votes
Only for BT clients

As a legal entity, can I open an account in Canadian dollars? Can I link a card to that account?

Yes, as a legal entity, you can open an account in Canadian dollars (CAD) at BT. However, this account does not allow attaching a card. 🙁At Banca Transilvania, ...

23 votes

What rights does the delegate have on the company's accounts?

Persons who have the status of delegate on the company's account may have the right to submit/withdraw banking documents, to deposit cash into the accounts ...

10 votes