2,768 questions and answers
Only for BT clients

I have a STAR Forte card and I want to issue a cardholder card for my wife, is there an annual administration fee?

In the case of the STAR Forte card for the designated cardholder, the annual administration fee is 15 Lei. 😉

11 votes
Only for BT clients

What validity does the Visa Classic eco-friendly card have?

It is valid for 5 years, like all BT cards issued starting from June 2021.I have extended the validity period because the production technologies and ...

16 votes

What is the brokerage company of BT?

Its name is BT Capital Partners. 😃

19 votes
Only for BT clients

How much does it cost to enroll the card in the Verified by Visa or Mastercard ID Check system?

Cards are automatically enrolled in the Mastercard ID Check system, free of charge. 😉

10 votes
Only for BT clients

Can I select only one BT Alert option (balance, receipts, garnishments)?

You can choose only one option, depending on your needs. 🙂Through BT Alert balance we will inform you daily about the amounts available in your account, twice ...

17 votes
Only for BT clients

Do I receive the advance from the invoice value (financing) on the same day I present the invoices to the Factor?

If we receive the advance payment request (financing) in the first part of the day and all the granting conditions stipulated in the factoring contract are ...

4 votes

How long does it take to confirm payments to the supplier?

Payments are settled within up to 3 business days. 📅After confirmation, payments also appear to suppliers with the day they were made within the service ...

24 votes
Only for BT clients

Can I open a savings account at BT if I am not a Romanian citizen?

Yes! And in this case, to open a savings account for individuals with us, the required documents are: ➤⠀the passport; ➤⠀and the certificate of ...

11 votes

Can I add multiple accounts in BT Pay?

Yes, you can add all current accounts from BT, regardless of the currency. 😊

9 votes

What transfers is the Gold Card used for?

Gold Card helps you send money quickly within the country or abroad. 🌍

3 votes

Does Banca Transilvania charge a commission for Gambling transactions?

The commission for such transactions is 1.5%. If you want more information regarding BT fees and commissions, you can check them either in ...

10 votes
Only for BT clients

What options do I have for confirming online transactions?

At the moment of initiating an online transaction you will have the following options: 🤩 ➤⠀Approve the transaction;➤⠀Reject the transaction;➤⠀Close the transaction*.

5 votes
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