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2632 questions and answers

What can I use the money for if I apply for working capital?

In the case of working capital loans, the money from the loan will be used for the company's current activity, namely: suppliers of raw materials ...

7 votes

If I have SMS Alert why did I not receive an SMS when the automatic transfer of the payment amount for the credit card was made?

Through the SMS Alert service you are always informed about the transactions made with the card, the available balance after each transaction, and if the service is ...

4 votes
Only for BT clients

If I open my account online, is it still necessary to go to the BT unit?

In this case, it depends a lot on where you want to pick up the card: from the BT unit or if we should send it to your home. We recommend the 100% experience ...

15 votes
Only for BT clients

Do I receive the advance from the invoice value (financing) on the same day I present the invoices to the Factor?

If we receive the advance payment request (financing) in the first part of the day and all the granting conditions stipulated in the factoring contract are ...

4 votes
Only for BT clients

Can I open a savings account at BT if I am not a Romanian citizen?

Yes! And in this case, to open a savings account for individuals with us, the required documents are: ➤⠀the passport; ➤⠀and the certificate of ...

11 votes

What is the brokerage company of BT?

Its name is BT Capital Partners. 😃

19 votes

What does the store customization package include?

At any store purchased from GoOnline, a BONUS store customization package is offered, which includes: ➤ setting up the custom domain; ➤ ...

0 votes

What types of credit cards exist?

We have multiple credit cards, created for different needs: ❶⠀STAR Card credit cards (STAR Strong, Gold and Platinum), created especially for ...

1 votes
Only for BT clients

How do I get BT meal cards?

From now on you can order the issuance of BT meal cards through the *BT Ticket application. In this case, the 💳 cards will arrive directly by courier to the points of ...

5 votes
Only for BT clients

What is the reporting method?

For each fiscal year, BT Asset Management SAI issues a portfolio statement (proof document of the resulting gain), which must be submitted or sent to ...

21 votes
Only for BT clients

What should I do if at the time of payment at the POS I am asked to present only one card?

Please try the payment again, this time bringing the NFC antenna closer to the POS. The NFC antenna of your phone might be at the top, in the middle, or at the bottom ...

7 votes
Only for BT clients

What is the minimum amount I can send via BT Pay?

The minimum amount you can transfer via BT Pay is 5 lei. 😊

10 votes