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2632 questions and answers
Only for BT clients

What information does the BT Alert Collections message contain?

BT Alert message collections contain the following information:➤⠀Client name;➤⠀Current account IBAN;➤⠀Collected amount;➤⠀Currency;➤⠀Collection details – ...

6 votes
Only for BT clients

I want to buy an electric car from a private individual. Can I benefit from the Drive Green campaign?

Unfortunately, you will not be able to benefit. 🙁In this campaign, only cars purchased from authorized dealers or from suppliers can be financed ...

3 votes

What should I do if I lost my phone with Apple Pay?

To use Apple Pay, each transaction made through Apple Pay with an enrolled BT card must be authorized via Face ID, Touch ID or ...

10 votes

What are the requirements to install the BT POS App?

It is super easy to obtain. BT POS App can be installed on any phone or tablet with Android operating system version 8.1+ that has NFC and is ...

13 votes
Only for BT clients

How can I finance my studies?

In this regard, we offer you study credit. 🎓

8 votes

What does contactless card mean?

With the help of these cards you no longer need to enter the PIN when making purchases in the country or abroad up to 100 lei or ...

14 votes
Only for BT clients

Can I connect the account from Pago in BT Pay?

Yes, you can import the data from the Pago account into BT Pay.This option will be visible both at the first access and afterwards, after deleting all ...

7 votes

Where can I pay with Apple Watch?

Anywhere in the country or abroad, in apps that accept Apple Pay. #easybankingJust like with the phone. 😃

8 votes
Only for BT clients

What are the benefits of paying with a mobile phone?

Payment with mobile phone represents the latest trend in making everyday payments. The main benefits of this type of payment target ...

61 votes

Can I make the payment via regular transfer from BT Go if the provider is found in the list of utility providers?

No, if your supplier is found in the utilities list, you will only be able to make the payment through the specific functionality.

2 votes
Only for BT clients

Where can I download the tax invoice for a phone card top-up?

This can be accessed by completing this form. 😊

19 votes

What are the transaction limits for payment with my BT card and Google Pay?

Come on, it's simple! 😅 Any transaction limit you have on your physical cards applies exactly the same for transactions with Google Pay. If you want ...

2 votes