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2632 questions and answers
Only for BT clients

What happens to my application after I apply online for a loan on the BT Mic website?

After you apply on the BT Mic website, a colleague will contact you and together you will decide the next steps. 👍The good part is that you can change the amount anytime ...

8 votes

How can I view the transaction history in the "Accounts" section?

You can see the transaction history on the main screen in the "Accounts", "Transaction History" section. Here, you can also see pending transactions ...

13 votes

What is the level of the deposit guarantee ceiling in Romania?

The value thereof is the equivalent in RON of the sum of 100,000 euros / depositor / bank, both for individuals and legal entities. 👍

155 votes

How do I update my personal data?

We help you! 😊You just send us an e-mail at actualizaredateBTD@btdirect.ro (not empty 😊, but with a photo of the identity card + this form ...

25 votes
Only for BT clients

What steps do I need to follow to get an online shopping card?

Well, ecco come procedi:❶⠀Entri in BT Pay – sì, devi avere l'applicazione installata sul telefono; 😁Se non hai BT Pay, l'app può essere scaricata gratuitamente da ...

34 votes
Only for BT clients

If I exceed the number of messages included in the BT Alert subscription, do I have to pay?

Yes, the messages you receive beyond the number included in the BT Alert subscription are charged. Their cost is 0.5 RON / message. 🙂

72 votes

What is the tax on earnings from transactions with Fidelis government securities?

Income from transactions with government securities is tax-exempt.

46 votes
Only for BT clients

I accessed a personal loan with a fixed interest rate and I want to repay it early in full, are there any costs?

For fixed interest loans there is an early repayment fee:➤⠀1% of the early repaid loan amount, if the time period ...

17 votes

What is and how can the "own contribution" be constituted for mortgage loans for real estate investments?

Own contribution is the part with which the entrepreneur participates in the realization of the investment. 😉This contribution can be in the form of money or goods (the land ...

7 votes
Only for BT clients

Is it necessary to have the NFC function turned on to pay?

Yes. You will be able to make payments only if the NFC function in the phone settings is on / active. Without NFC turned on, the POS will not recognize your phone and ...

38 votes
Only for BT clients

What should I do if my employer is already withholding for garnishment?

If your employer is already withholding funds for garnishment, you can request the unblocking of the money, but you must bring us a document certifying the withholding made ...

46 votes

Why does the second key have to be sent to BT Leasing?

Well, this is quite simple and perfectly normal, because until the credit is paid off, BT Leasing is the owner of the vehicle.But rest assured! In ...

9 votes