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2632 questions and answers
Only for BT clients

How many types of banking operations are available for individuals?

As you well know, we offer you a multitude of types of banking operations, including:➤⠀bank transfer;➤⠀currency exchange;➤⠀deposit or de ...

6 votes
Only for BT clients

Do I lose the interest if I close the deposit before maturity?

Depends on the type of deposit! 🤔 In the case of classic deposits, the accumulated interest is lost if it is terminated before maturity, the exception being ...

23 votes
Only for BT clients

Who do I contact for insurance details?

The best thing is to get in touch with the insurance company with which you have signed the insurance. 👍We are sure they will help you with any details you need. 😊

45 votes

How many types of pensions do we have in Romania?

In Romania we have 3 types of pensions: ❶⠀Pillar 1 ➭ state pension;❷⠀Pillar 2 ➭ mandatory private pension;❸⠀Pillar 3 ➭ optional private pension.

22 votes
Only for BT clients

Why are the amounts exempted by law from debt payment being blocked for me?

The process of blocking the amounts is automatic, based on an official notification received by the bank from a requesting institution. The good news is that ...

32 votes

What is My Pension?

Pensia Mea is one of the two optional private pension funds managed by BT Pensii, more precisely Pillar 3. The minimum contribution to Pensia Mea ...

18 votes
Only for BT clients

What do the new changes in the online payment approval method entail?

Revised European Directive on payment services, known as PSD2, has established new rules for enhanced security of transactions, in a ...

36 votes

What is the BT address in Italy?

We have good news! We will also see each other in... Italy! 😊 More precisely, our branch is located in Rome, on the street "Via Baldo degli Ubaldi 184 B". 😉

61 votes
Only for BT clients

How is the OP payment made at BT Express, directly from the account?

There are just a few steps:❶⠀You scan the ID card, from which the following information will be displayed: the payment amount, the account and the beneficiary's name, and the details ...

11 votes

What does the grace period of a credit card represent and what costs are paid by the client during this period?

Grace period is the time interval during which you do not pay the credit institution the installments. ⏳The only payments you make during this period are ...

53 votes

What does "SEPA" (Single Euro Payments Area | Single Euro Payments Area)?

A SEPA payment is that payment which meets the following conditions:➤⠀it is made in EURO; ➤⠀it is in a "normal" regime (so without urgency); ➤⠀and has as bank ...

24 votes
Only for BT clients

What can I do if my income is not enough to get the loan?

In this case, your income can be combined with:➤⠀those of the husband/wife, ➤⠀or with those of a first-degree relative: parents, brothers or sisters, brothers-in-law, parents-in-law. ...

118 votes