Which/what are personal data?
In principle, all your personal data. 😅That is, any information that can identify you directly (alone) or indirectly (together with others ...
At the moment when I want to withdraw cash from another bank's ATM (different from the card issuing bank) do I have a commission?
The best is to withdraw money from ATMs of the bank that issued you the card. In this way, you can enjoy 0 fees or lower fees ...
What commissions do I pay if I sell Fidelis government securities before maturity?
At BT Capital Partners, the commission for this type of transaction is 0.05% of the transaction value, for Fidelis government securities issued until ...
Can I enroll multiple cards in BT Pay?
If you have multiple cards at BT you can add them all in the app by accessing the "+" button at the top right.
How do I pay a utility bill in BT Pay?
You can pay one or multiple invoices simultaneously, as you prefer. 😊 It is important to know that from the Cards menu, the invoice payment can only be made in full, ...
How can I return the full or partial amount to the client in the case of a POS transaction?
You can request BT to return fully or partially the amount of a transaction made on the POS by sending the transaction information by e-mail to the address: ...
What can I do if I have lost my phone or it has been stolen?
If you lost your phone or it was stolen, you can choose one of the following options:1. Use another phone to contact us at 0264 ...
If I pay with a STAR card at the store and earn points, and then return the product, what happens to the points?
You need to know that at the moment of returning the purchased product, the STAR points obtained are returned to the partner merchant. 😊
How can I pay bills in BT Pay?
The Bill Payment Service is for all BT Pay users identified as BT clients based on the phone number provided to the bank and who have ...
How can I provide proof of home address?
In case the residence address is not found on the identity documents presented to the bank, you can present to the bank one of the following ...
What is the difference between franchise and franchise?
➤⠀franchise represents a type of contract found in the field of property law. Through this, a person (called franchisor) grants to another ...
How can I cancel a transaction in the BT POS App?
❌ You have the option to “Cancel” the payment right in the app. You enter the menu and click on the “Cancel” or “Void” button. (Depending on the language of the Android system, it ...