You have reached the end of the results
No results found

2632 questions and answers
Only for BT clients

What does "refinancing a consumer loan" mean?

Refinancing involves taking out a new loan through which you pay off one or more consumer credits, the possible additional amount obtained being able to be ...

427 votes
Only for BT clients

What happens if I do not have enough money to pay the installment for the loan from the account from which it is automatically withdrawn on the due date?

In this situation, the outstanding balance will be automatically recovered at the first deposit into the current account or will be withdrawn from other current accounts where you have a balance ...

101 votes
Only for BT clients

What is the maximum amount I can transfer through BT Pay?

The maximum amount you can transfer via BT Pay is 49,999.99 lei per transaction, respectively 50,000 lei per day/client. 😉

109 votes
Only for BT clients

Where can I see the transfers made through BT Pay?

You can see all transfers directly in BT Pay. You just have to go to the Cards - Transaction History section and there you can see the transactions made ...

53 votes
Only for BT clients

Do I have insurance on my BT OmniPass card?

Of course! 😃 Your BT Omnipass card comes with travel insurance abroad. We believe that's natural. 😉This ensures you ...

105 votes

Why do I need to update my data?

Data updating is a legal requirement regarding customer knowledge, being a mandatory process both for us and for you. To ...

288 votes

Who is BT Mic?

BT Microfinantare IFN S.A., or briefly, BT Mic, started its activity in 2016 and is the microfinance company of the Banca Financial Group ...

99 votes
Only for BT clients

What should I do if I want to withdraw money from my PayPal account to my BT account?

Payment through PayPal can be made using both MasterCard and Visa cards. 👍❗⠀However, withdrawing an amount of money from the PayPal account is ...

107 votes
Only for BT clients

How many STAR points can I use in a transaction or in a day?

Well, you can use up to 1500 STAR points / transaction / day / account. 😊

254 votes
Only for BT clients

In the case of currency payments, where do I fill in the payment details that will be forwarded in the Swift message?

➤⠀the information entered in the "Transaction Description" field (such as "Invoice Number" or "Contract Number") is the one forwarded further in the message ...

58 votes
Only for BT clients

I have enrolled my card on two phones. How do I authenticate the online payment?

You will receive a notification on both devices, so you always know what is happening with your money. 😀If you have decided to confirm ✅ or reject ❌ the transaction from ...

75 votes

What is „Facturel”?

Factura is the device that helped you at the beginning to pay the bills. 🙂Over time it became more and more skilled, it received new tasks, and we ...

22 votes