Which devices are compatible with the BTPOS app iOS?
The application works on iPhone starting with the iPhone XS model, and the minimum required version is iOS 18.
How can I send the receipt / proof of payment from the BTPOS iOS app?
After completing the transaction, the application allows viewing the receipt and sending it via SMS or e-mail. The merchant can also, ...
How can I cancel a transaction in the BTPOS app iOS?
The cancellation is done from the "Cancel" menu, where eligible transactions are displayed. Only transactions from the current day can be canceled, and cancellation requires ...
What are the costs of using the BTPOS app iOS solution?
The costs are those provided in the BT commercial offer and in the card acceptance contract. These include percentage commissions and a monthly cost ...
How can I request a quote for the BTPOS app iOS?
Offer can be requested through a BT representative, on the website https://btepos.ro/solutii-de-plata-mobile or at any Banca Transilvania branch.
Can I use BTPOS on Android and BTPOS app on iOS simultaneously?
Yes, however the same authentication data (MID and TID) cannot be used on both solutions or on the same devices.
How is the migration done from BTPOS Android to BTPOS iOS app?
Merchants who already use the Android version and wish to switch to iOS must notify BT representatives to update the specifications.
What security measures does the BTPOS app iOS application have?
The application uses advanced security mechanisms: data encryption, native iOS protections, and integration with certified payment solutions.
What errors can occur in the BTPOS iOS app and what should be done?
Connectivity errors, card reading, configuration or processing may occur. For general situations, there is the FAQ section in the application. If the problem ...
Where can I request support for the BTPOS app iOS?
Merchants can contact the dedicated support channels of Banca Transilvania, by e-mail or phone.
What does the BT Pay Home Insurance cover?
The policy protects your home and the goods inside it. Depending on the chosen package (Gold or Silver), the insurance ...
What are the optional coverages of home insurance from BT Pay?
You can add the following optional coverages: heating plant insurance; electrical damages; emergency technical assistance "Home".