If I am a client with business accounts opened at BT Italy, can I modify the limits for payments in EUR by myself?
To change the daily limits or those related to a transaction, you must call on the help of colleagues in the Contact Center.
What are alternative investment funds?
Alternative investment funds (AIF) are collective investment vehicles that do not fall into the classic category of investment undertakings ...
Is it safe for my child to have access to money online?
Yes. At BT, your child has a safe digital space where they can learn to manage their money from a young age. With BT Pay Kiddo, you have control, and they have ...
Can I top up a SIM card from BT Pay Web?
Yes, you can top up a SIM card from BT Pay Web - from the "Payments" menu and the "Top up a card" submenu.
How do I modify or cancel an RCA auto insurance policy?
You sold the car or do you want to add an authorized driver? Send an e-mail to btrca@pago.ro with: the vehicle registration certificate, the ID card, the policy, and a simple request for modification ...
How much does SMS Alert cost?
Subscription for cards in lei: 5 lei monthly/cardSubscription for cards in euros: 1 euro monthly/card
My child is 10 years old - can he/she have a bank account?
Yes. With the KID subscription, children between 0 and 14 years old can have a simple and secure account, without administration fees.
Are there dedicated locations for Premium customers?
Yes. In Bucharest, Cluj, Brașov, Timișoara, Constanța, and Oradea. Here you are welcomed in a premium environment and have access to financial consulting ...
How can I update my personal data?
The platform https://client.btpensii.ro can be used for updating personal data and for expressing consent for transmission ...
How much does the BT Alert service cost me?
Subscription with 40 included SMS: 10 lei/monthSubscription with 80 included SMS: 20 lei/monthFor additional notifications, which exceed the number ...
I am a Premium client and I need help. What do I do?
You have a dedicated specialist who can support you with any questions related to products, cards, investments, or loans. We are here 24/7, through the line ...
How do I quickly conclude a RCA auto policy through BT Pay?
If you are a BT client, all you have to do is open the BT Pay app, go to the Insurance → RCA Insurance section, take a photo of the certificate and ...