What is the Notifications Center in BT Go?
Here you receive all notifications related to transactions, offers, invoices, signatures or also important messages - all in one place.
Can you have multiple savings accounts and term deposits?
Yes, you can have several - one for each plan 🥳. In addition, you can rename them as you want, to make it easier for you to set money aside.
How can I log out of the BT Go application?
Press the "Log out" button from the "Your profile" menu on the phone or from the web platform.
What are the advantages of payment documents with barcodes?
They are intelligent documents that partially fill themselves in and automatically validate some fields. They offer automatic validation on the BT IBAN structure. They are ...
How do I create a new deposit from BT Pay Web?
If you want to set aside some money, a term deposit is a very good option. From the main menu, click on „Products and Services”, then „Savings” ...
How much does BT Pay Web cost?
BT Pay Web is free! 😊
I accidentally opened a current account in BT Pay Web, how can I close it?
If you want to close an account at BT, we are waiting for you at the nearest BT branch. To make it easier for you, we have prepared a list with all BT branches. A ...
Can I pay utility bills through BT Pay Web?
Certainly. Fast, easy and with no fees! 🥳 From BT Pay Web: from the “Payments” menu and the “I pay utilities” submenu.
Can I change the login ID in BT Pay Web?
Do you want to personalize your login in BT Pay Web? Here is how you can change the ID: 1. Enter "My Profile" (the button in the bottom left), then go to "Settings ...
Can I schedule a payment for a future date from BT Go?
Yes, you can schedule individual payments or utility payments for a future date, directly from the application.
Can I activate biometric login from BT Go?
Yes. Access "Biometric login" from the "Your profile" section and you can enable or disable this feature.
What are the technical requirements that my phone must meet to use BT Go?
For Android you need at least version 9.0, and for iOS version 15. The application does not work on rooted phones or with jailbreak.