How do I cancel an invoice in BT Go / FGO?
You can cancel an invoice only if it has not been sent to SPV or entered into accounting.
If I pay with the Direct Dedeman card abroad, will I benefit from loyalty points?
Unfortunately no 😞
How do I change the name of a card in BT Pay Web?
If you want to change the name of a card in BT Pay Web, follow the steps below: 1. Access BT Pay Web and go to the "Cards" section from the Dashboard or ...
How do I approve transactions if I have set a PIN code in BT Pay?
Approval of transactions is done by PIN or biometrics, depending on the chosen authentication method.
When will the Hungarian language be available in the application?
Hungarian language is already available in BT Pay and can be set by accessing the main menu of the application → Settings → Change language.
Can I open a new account from BT Go?
Yes, you can open a new account by choosing the currency and, optionally, a name for the account.
What benefits do I have if I am in the Premium Club?
You enjoy: Access to a universe dedicated to investments: asset management, capital markets, funds and savings – all on a regulated market, with ...
How do I delete an item from the list of products and services in BT Go/ FGO?
If you want to delete an article, go to the Articles page and press the three dots next to the article you want to delete, then select ...
How to disable Round Up from BT Pay Web?
If you want to deactivate Round Up, follow the steps below: 1. Enter the "Products and Services" menu 2. Choose "Savings" 3. Access "Round-up" 4. ...
What types of biometric authentication are allowed?
You can always choose between PIN and biometrics (Face ID or fingerprint), depending on the capabilities of your phone.
Where can I find information about the Rewards in Motion function
You can find the Active Awards section on the app's homescreen, in the News area or at Offers.
What are the eligibility criteria for a mortgage loan?
To obtain a mortgage loan, the following are checked: age (minimum 18 years, maximum 65–75 years at the end of the loan, depending on the type of income), incomes ...