I have accounts at other banks as well, can I add them to BT Pay Web too?
1. Enter the "Accounts" menu in the app. 2. Select "Accounts from other banks" and choose the desired bank from the list. 3. Accept the Terms and Conditions, ...
If I am out of the country, how can I contact the Direct Card Issuer?
If you are abroad and need our assistance, please know you can contact us by phone at the number on the back of your card +4021.308.4000 and we will help you ...
What are the advantages of payment documents with barcodes?
They are intelligent documents that partially fill themselves in and automatically validate some fields. They offer automatic validation on the BT IBAN structure. They are ...
How do I check my balance in BT Pay Web?
Not sure how much money you have left on your card? Go to BT Pay Web, on the main page and from the left access the "Accounts" section. Here you see the balance of all ...
Can I open a savings account from BT Go?
Yes, now you can open a savings account from BT Go. You access the Savings section, the Save button, and then select Savings Account.
I also have other voluntary private pensions. How can I have them all with BT?
If you want to transfer your assets held in other optional private pension funds to BT Pensions, you must ensure that you have gone through the following ...
Can I order the BT Mastercard McLaren card if I am not in Romania?
BT Mastercard McLaren card is also available for clients who are not in Romania, being a virtual card issued directly from BT Pay.
What are the conditions for the direct settlement of the RCA car insurance?
If you have been hit in an accident, in order to repair your car at your own insurer you must: - The accident to be in Romania - Both cars to ...
If I pay with the Direct Flanco card abroad will I benefit from loyalty points?
Unfortunately not, you receive a loyalty bonus (the points you can see next to your card balance) only for purchases made at stores ...
How can I withdraw money from the Round Up account in BT Pay Web?
All you have to do is transfer the amount from the Round-Up account to your current account in lei. 😊 Through BT Pay Web: 1. Enter the "Payments" menu 2. Choose ...
How do I close the Star credit card account?
To close the credit card:Pay the full debit balance (including future installments in the balance, if applicable)Come to a BT unit and ask ...
How much money accumulates in the voluntary private pension?
Depends on how much you save per month and for how long you contribute to the voluntary private pension. Those who have contributed to My Pension starting from the month ...
