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2632 questions and answers

Is it possible to customize BT x Untold x Visa or BT Mastercard McLaren cards?

BT x Untold x Visa and BT Mastercard McLaren cards come with a predefined design, therefore it cannot be modified.

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Are there commissions and fees for transfers via RoPay Alias?

No, there are no fees for transfers through RoPay. 😊

0 votes
Only for BT clients

What happens after resetting the PIN of a card from BT Go?

This action requires a signature and will be found in the "Payments - Transactions to be signed" section. The activation code is sent to the chosen phone number. ...

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If I pay the installments at the BT Express payment machine, am I charged a commission?

No, payment at the BT Express payment machine is not charged a fee. 🤩 The amount you deposit at the machine will be recorded as a payment on Card Direct.

1 votes
Only for BT clients

How do I change my login method in BT Pay?

You can change the login method anytime after setting the PIN, from Settings → Security → PIN code. Choose the desired method (PIN or biometrics), and if you have ...

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Is there a commission charged for payment with the Direct Card in physical stores or online?

No commission is charged, neither for card payments in physical stores nor in online ones. 😮

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I want to make an online transaction, abroad, with the card issued by BT Direct. Is this possible?

Yes. All cards issued by BT Direct can be used in Romania and abroad, wherever the logo under which the card is issued, Mastercard, appears. 😃

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If I am out of the country, how can I contact the Direct Card Issuer?

If you are not in the country and need our help, know that you can contact us by phone at the number on the back of the card 021.308.4000.

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What are the trading limits for BT VISA Business credit cards?

the maximum cash withdrawal limit is 10,000 lei per daypayment limit at POS and on the internet is 20,000 lei per day, on the cardlimit ...

0 votes

Why would I think about retirement?

Yes, we know, when you are young it is hard to think about retirement. You have other problems on your mind. Still, surely you have heard around (or at least from Social Media) about ...

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Only for BT clients

What documents are accepted for identity confirmation via video in BT Go?

In order to go through the identity verification process by video in BT Go, you must meet the following conditions:- be at least 18 years old ...

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Can I order the BT Mastercard McLaren card if I am not in Romania?

BT Mastercard McLaren card is also available for clients who are not in Romania, being a virtual card issued directly from BT Pay.

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