Why didn't I receive the BT Direct account statement by mail ?
The account statement is issued by us on the date of issuance and is sent by post within a maximum of 5 days. Unfortunately, we cannot verify the postal delivery date.Ca ...
If I lost the Direct card and request a new one, is there any fee?
Regardless of which Direct Card you have, we do not charge any additional fee for card reissue.
How do I set a company as favorite in BT Go?
You access the company from the list in your Account and select the yellow Star icon.
How are earnings from BT România ETF taxed?
You pay tax only when you sell and make a profit: 3% if you held the investment for over 1 year 6% if you held it for less than 1 year The tax is withheld ...
What subscription do I have in FGO if I create an account from BT Go?
You automatically receive the GO e-Invoice subscription, free for 12 months, if the company has not used FGO before.
How do I pay the monthly instalment?
The rate can be paid:automatically, directly from the account;from the mobile banking application;at counters;by bank transfer.If the due date falls on a day ...
How many accounts can I have in each currency in BT Go?
For example, you can have up to 6 accounts in RON or EUR, but only 1 each in currencies such as CHF, GBP, USD (maximum 3), etc.
How does the loyalty program for the BT Direct Flanco card work?
Through this program, you benefit from a loyalty bonus on the Drirect Card at Flanco, with: 5% cashback on purchases paid in full with the card...
Could I authorize someone to use my BT Direct card?
You can request the issuance of a card for the designated holder (family member or another trusted person), and this will be attached to your limit of ...
Who can manage BT meal cards in the BT Payroll platform?
You can define multiple types of users based on the rights you want to grant, through a request signed by the company's representative. ...
I accidentally opened a current account in BT Pay Web, how can I close it?
If you want to close an account at BT, we are waiting for you at the nearest BT branch. To make it easier for you, we have prepared a list with all BT branches. A ...
How to disable Round Up from BT Pay Web?
If you want to deactivate Round Up, follow the steps below: 1. Enter the "Products and Services" menu 2. Choose "Savings" 3. Access "Round-up" 4. ...
