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2632 questions and answers
Only for BT clients

What is „BT Trade”?

It is the online stock trading platform of BT Capital Partners (our brokerage company). 😊Through BT Trade you can open an account ...

248 votes
Only for BT clients

How can I transfer money instantly?

Super simple! We provide you BT Pay. 😃The maximum amount you can transfer via BT Pay is 49999.99 RON/day for transfers between ...

116 votes
Only for BT clients

How can I delete an enrolled card?

You can always delete a card from BT Pay. After you have entered the app, all you have to do is position yourself on the card you want to delete. In ...

115 votes

What commissions do I have for opening/closing an account?

Fortunately, if you want to open or close an account at BT, you avoid fees, because these things are free. 😃And if you want to ...

281 votes
Only for BT clients

What can I do if my income is not enough to take the loan? Who can be my co-borrowers?

You can combine incomes with those of your husband / wife or a first-degree relative, meaning: parent, brother / sister, brothers-in-law / parents-in-law. 👪❗⠀If you are thinking of taking ...

511 votes

How does BT Visual Help help me?

Well, the biggest advantage is that BT Visual Help helps you considerably reduce trips to the bank. All you have to do is call ...

138 votes
Only for BT clients

What information does the chatbot "Raul from BT" provide me?

Practically, Raul from BT tells you everything you need to know about your company in just a few moments. 😊 That is: the IBAN of the current account in lei or in other ...

34 votes
Only for BT clients

How to use BT issued cards in PayPal?

To use your BT card in the PayPal service, you just need to follow these steps: ❶⠀Add your BT card to the created PayPal profile. At the moment ...

393 votes
Only for BT clients

What documents do I need to obtain an overdraft card?

identity card in originalcredit requestincome certificate issued by employer (if the ANAF query does not provide the requested information, ...

156 votes

What happens if the POS terminal has operating issues?

In case of transaction errors or other technical problems, contact the BT ePOS team by phone at number 0264 594 230, by email at ...

17 votes
Only for BT clients

Can I repay a loan early? If yes, how?

Of course you can! You can repay it fully or partially. 😃❗⠀We recommend that you contact the BT branch where you took out the loan, in order to complete a ...

159 votes

If I want to withdraw money from an ATM abroad, am I charged a commission?

We can tell you how it is with us.For example, if you want to withdraw cash from an ATM abroad, with a BT VISA Classic card, you will have a ...

139 votes