2762 questions and answers

If I want to withdraw money from an ATM abroad, am I charged a commission?

We can tell you how it is with us.For example, if you want to withdraw cash from an ATM abroad, with a BT VISA Classic card, you will have a ...

143 votes
Only for BT clients

Can I repay a loan early? If yes, how?

Of course you can! You can repay it fully or partially. 😃❗⠀We recommend that you contact the BT branch where you took out the loan, in order to complete a ...

161 votes
Only for BT clients

How can I delete an enrolled card?

You can always delete a card from BT Pay. After you have entered the app, all you have to do is position yourself on the card you want to delete. In ...

117 votes

What is „factoring”?

Factoring represents a complex package of services, which is based on the process of acquiring receivables resulting from the delivery of goods or the provision ...

151 votes

What does "insurance premium" mean?

It's simpler than it seems. 😅The insurance premium is actually the price of the insurance. In other words, it is the amount you pay to those who provide you with a ...

201 votes
Only for BT clients

Where can I get the PIN code to unlock my card?

If you no longer know the PIN code, it is necessary to go with the identity document to any BT unit to request the issuance of a new PIN. 📑The deadline for ...

79 votes
Only for BT clients

Can the interest rate change during the course of the deposit contract?

The interest rate does not change during the term of the deposit contract. The interest rate from the date of signing the contract will remain the same throughout the period of ...

669 votes
Only for BT clients

What are the ways to transfer money domestically or abroad, through BT?

You can make internal or external transfers as follows:❶⠀Through the BT24 Internet Banking application;❷⠀Through the Western Union service, as an individual ...

80 votes

How does BT Visual Help help me?

Well, the biggest advantage is that BT Visual Help helps you considerably reduce trips to the bank. All you have to do is call ...

142 votes

What happens if the POS terminal has operating issues?

In case of transaction errors or other technical problems, contact the BT ePOS team by phone at number 0264 594 230, by email at ...

19 votes
Only for BT clients

What do I do if I forgot my login ID in BT Go?

In case you have forgotten your login ID, all you need to do is access the BT Go mobile app, Profile – Login ID. You can also ...

37 votes

What commissions do I have for opening/closing an account?

Fortunately, if you want to open or close an account at BT, you avoid fees, because these things are free. 😃And if you want to ...

282 votes
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