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2762 questions and answers

What happens if an error occurs during the credit repayment via BT Go?

In case of an error, immediately contact BT's Call Center service or the Relationship Manager assigned to your company to check the status ...

0 votes

In how much time do I receive the SMS to split the purchases into installments?

After the transaction is settled, you will receive the SMS within 24 hours. If you have not received the SMS, forward your request to contact@btdirect.ro or call 021 ...

4 votes

How can I request an additional card issued by BT Direct?

If you want to add a designated holder who will have access to your credit limit through an additional card, we are waiting for you in any Dedeman store or ...

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Can I make online transactions abroad with the BT Direct card ?

All cards issued by us can be used at merchants abroad or on websites from other countries. Wherever the Mastercard logo appears.Or, you can also ...

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Can I schedule a bill payment in BT Go after the due date?

Yes. 😊 If the due date has passed, the "Pay on due date" button will not be available. However, you can choose to schedule the payment for a date ...

0 votes

Can I use BT Go's Payment on Due Date on web and mobile?

Yes, the "Pay on due date" option is available both on the web platform and on the mobile application.

0 votes

What documents do I receive after the full early repayment made through BT Go?

After processing the refund, you can request a confirmation address for the credit closure at any BT unit.

2 votes

How do I make a payment to the Budget from BT Pay Web?

Access the "Payments" menu and select "New Payment". Enter the account and the beneficiary's name, then complete the payment. 😉

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What are the steps to use "Pay on Due Date" from BT Go?

You view the first payment page of the invoice with the payer and beneficiary details; You select the option "Pay on due date"; You confirm the details ...

0 votes

How are payment files processed in BT Go ?

Files are uploaded in the background so you can continue to use the platform without waiting for the processing to complete.

0 votes

What exactly is a BT Romania ETF?

It is an ETF (Exchange Traded Fund), an investment fund that is traded on the stock exchange. Think of a shopping basket. Instead of buying a ...

126 votes

What can I do if my Direct Card has been left in an ATM from another bank?

If this happens, it's good to know that you need to retrieve your card from the bank that owns the ATM. Therefore, you need to ...

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