What can I do if my Direct Card is stuck in an ATM of another bank? - IntrebBT | Transilvania Bank

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What can I do if my Direct Card has been left in an ATM from another bank?

If this happens to you, it is good to know that you need to recover your card from the bank that owns the ATM. 🏧

Therefore, you need to contact the respective bank and check under what conditions they return your card. 💳

If you still need a recovery address for the card from us, call our colleagues from the Call Center*, at the phone number: 021.308.4000.

Last update

2026-06-12

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BT DIRETTO