Where can I get the PIN code to unlock my Direct Card?
If you no longer remember your PIN, you can call us at 021.308.40000 and we will assist you as soon as possible. You also have extra support from the virtual assistant of ...
How can I use PSD2 services in BT Go?
You can use fintech applications to access account status, check the balance, or initiate payments directly from these platforms, in ...
Is it necessary to have sufficient funds in the account before fully prepaying a loan from BT Go?
Yes, it is necessary that the total amount to be reimbursed (including other related costs) be available in the current account before initiating the operation.
Can I make recurring payments in BT Go?
Yes, you can set up a recurring payment from BT Go, and the steps are simple: choose the frequency (daily, weekly, or monthly) set the start date and ...
How can I issue the BT Pay anniversary card BT x Untold x Visa with Oled technology?
The BT x Untold x Visa anniversary card, with OLED technology, is available in BT Pay starting from July 21, in a limited edition — until stocks last ...
What are the advantages of overdraft?
❶⠀The bank does not charge fees and commissions if you do not use the amount granted as an overdraft;❷⠀The money is permanently available in the account and can be ...
If my Direct card expires this month, will a new one be automatically issued?
Yes, a new card is generated about a month in advance and sent to you by post, at the address you provided. However, the card is ...
Is it safe to use PSD2 services?
😊 Yes, all interactions are protected by strict authentication and encryption, in accordance with European regulations on payment security ...
Can I schedule payments from BT Go for multiple invoices due?
Yes, you can use the "Pay on due date" button for each invoice individually, as long as the due date is correct and within the allowed timeframe.
How do I increase my credit limit?
You can request a credit limit increase after a period of active and responsible card usage (usually, a minimum of 6 months). The request can ...
Can I pay the travel insurance in installments?
Yes, if you have a BT shopping card, you can pay in 6 or 12 installments.
Is it possible to cancel an early repayment request through BT Go?
Once confirmed, the early repayment can no longer be canceled. Make sure all information is correct before confirming the repayment.