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2762 questions and answers

How can I deactivate the SMS Alert service for the Direct Card?

Simple and easy – call 021 308 4000 and a colleague will assist you as soon as possible. If you need more information, we're available daily between 08:00 ...

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What is the "Pay at maturity" button in BT Go?

„Pay on due date” allows you to schedule the payment of an invoice directly on the due date, without the need to manually navigate through the calendar.When ...

1 votes

How do I add accounts from other banks in BT Pay Web?

You have accounts at other banks too? No problem! In BT Pay Web you can quickly add them and see everything in one place. Here's how: 1. Access the "Accounts" menu ...

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I made purchases with the Direct Card but they do not appear in installments. Why?

If you made purchases in installments at the POS in store or requested installment payments via Rate Oriunde and they do not appear in the current statement, in ...

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What are the costs of the BT Mastercard McLaren card, the virtual card in lei?

The BT Mastercard McLaren standard card has no issuance or card management fees.

4 votes

What happens if the invoice due date cannot be retrieved from BT Go?

If we cannot retrieve the invoice due date, you will receive an error message telling you that the date could not be retrieved. You can still choose to ...

0 votes

What can I do with BT Go with the BT Asset Management investment funds?

From BT Go you can:👉 view the investment funds held at BT Asset Management;👉 trade fund units (purchases and sales), on ...

0 votes

If I pay with the BT Flying Blue shopping card abroad will I benefit from Miles?

Sure, abroad payments are rewarded with more Miles. Let's take an example to make it easier: if you have a BT Flying Blue Classic card, each ...

0 votes

What does "New Companies" mean in BT Go?

These are the companies you have recently gained access to in the application. They appear automatically in your list, marked with the "New" label.

0 votes

How does the BT Direct Carrefour card loyalty program work?

Through this program, you benefit from a loyalty bonus for the Carrefour Direct Card, with: 5% cashback on purchases paid with the card...

1 votes

How many Miles can I use in a transaction or in a day?

As many as you want, there is no maximum limit of Miles traded per day. 😊

0 votes
Only for BT clients

What is the maximum amount for a personal loan at BT?

You can take up to 250,000 lei, depending on your income, debt level and eligibility criteria. We analyze your situation together so ...

1 votes
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