When can I make early repayments through BT Go?
Full early repayments can only be made on working days, during the time interval 0900 - 1700.
What happens if the invoice due date cannot be retrieved from BT Go?
If we cannot retrieve the invoice due date, you will receive an error message telling you that the date could not be retrieved. You can still choose to ...
What advantages does the Flanco card have?
Flanco Card is a credit card that you can use wherever the Mastercard logo is displayed and that you can enroll in the BT Pay app. 🛒 ...
What can I do if the BT Mastercard McLaren card does not appear in the BT Pay app?
If the option to issue the BT Mastercard McLaren card is not available in the BT Pay app, please update the app. It is important to ...
Can I pay the monthly statement at BT Express with the Direct Card?
To pay the monthly statement at the BT Express machine you can use the Direct Card which you insert into the device. Then insert the banknotes up to the amount on ...
Can I request early repayment through BT Go if I have overdue installments?
No, if you have arrears on the respective loan, or on other active loans, you cannot make early repayments.
Can I request the issuance of a card through BT Go and fund it immediately?
Yes, you can load the card when you make the issuance request, with the Load card option, but you can also load the card afterwards, whenever you want.
What documents do I need to obtain a Direct Card?
If you meet the conditions for this card, you only need an identity card. 😉To get the card, go to the BT Direct partner stores: ...
How can I find information about transactions made with the card?
Super simple – with SMS Alert you stay informed in real time when you make transactions with your card or the designated holder's card. In addition, you know exactly how much money is left ...
What is the optional private pension?
Voluntary private pension, also known as Pillar III, is a private pension fund to which the contribution is optional, it is added to the pension of ...
What are the granting criteria for the overdraft?
Eligibility conditions required to be met in order to benefit from an overdraft are the following: ❶⠀You must be a natural person of citizenship ...
The card enrollment could not be completed. What can I do?
If you have followed the card enrollment process exactly and still have not succeeded, it is possible that you find yourself in one of the following situations: ❶⠀the card ...