2762 questions and answers

What is IRCC and how does it influence my monthly loan rate?

IRCC is an index established by the National Bank of Romania and updated quarterly. It affects only loans with variable interest: if the IRCC increases, the rate increases; if it decreases, ...

0 votes

How can I pay online with Direct Card?

On the partner stores' websites, when you reach the checkout you have the option to pay with BT Direct. Once you get here you need to enter: data ...

votes

What happens to customers' cards reissued by OTP, after collecting those issued by Banca Transilvania?

1 March (9:30 PM) is the date until which OTP Bank Romania cards will function. Starting from 2 March (7:00 AM), OTP Bank Romania clients will be able to ...

0 votes
Only for BT clients

I selected English in BT Go, but some texts are still in Romanian. What can I do?

Access the Profile section and select English again to force a resynchronization of the app settings. Alternatively, you can close and ...

0 votes

How do I activate a subscription at Banca Transilvania?

Activation of a BT current account subscription is done simply, in a few steps: You choose the desired subscription directly from the BT website; You fill out the online form with ...

0 votes

What is the optional private pension?

Voluntary private pension, also known as Pillar III, is a private pension fund to which the contribution is optional, it is added to the pension of ...

2 votes

Since when can I use the BT card as a former OTP client?

Starting from March 2 (7:00 am) you can use the BT card, issued to replace the OTP Bank card.

0 votes

How do I activate the Direct card for online payments?

You enter BT Pay, on the home page go to "More" - "Card Settings" and "Approve online payments" and that's it, once the option is chosen the card can be used ...

votes
Only for BT clients

How can I pay the installments for BT Direct Loan?

Using the barcode received after loan approval, you have the options below. ⬇️*If you do not have a barcode available, you can enter the number of ...

118 votes

How can I check how much money I have left on my BT meal card?

You can find out anytime, for free, directly from BT Pay. You can also call us at 0264 594 337 or check the balance at any BT ATM. The information is always handy.

6 votes

How do I get insurance through BT Broker and what documents are required?

It is simple:1. You contact us for an initial consultation, in which we understand what type of insurance you are looking for and what your needs are. 2. We ask you ...

299 votes

What costs do alternative investments involve?

Administrators of alternative investment funds usually charge a higher annual management fee than traditional funds, for ...

5 votes
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