How long does it take for my BT Direct card to arrive?
BT Direct card ships from us in 5 days, but you can activate it in BT Pay 2 days after the loan approval. You will receive an SMS as soon as ...
How can I pay off my Direct Card installments early?
You can request the closure of remaining installments at any time, but it is important to know that you must have the advance payment registered in your account. It is ...
What will happen after the merger with the Direct Debit mandates held in OTP?
Active Direct Debit mandates for utility payments and automatic payment instructions attached to your accounts will be taken over by ...
What happens if I do not express my disagreement regarding the Terms and Conditions of Banca Transilvania by the migration date?
If by 28 March 2025 you do not express your disagreement regarding the changes indicated in the notification received from Banca Transilvania with ...
Can I make currency conversions from BT Ultra Web?
Yes, in the BT Ultra Web application you have the option to make cross sale/purchase orders respecting the same schedule 09:00-17:30.
How long are transactions available in BT Ultra?
Transactions can be viewed in BT Ultra Web for a maximum period of 6 months.
What do PSD2 and APIs mean for me as a BT Go user?
PSD2 is a European regulation that gives you more control over your financial data and allows you to access your account information ...
How do I pay salaries through BT Go?
If you have a salary agreement with BT, you can import the encrypted file, of the .enc type, generated from the salary application and sign it from BT Go.
How can I modify the transaction limits of the Direct card?
Direct Card transaction limits are preset according to the type of transaction. If you want to have part of it available again ...
What fees for operations will apply after the merger?
The commission grid applicable to clients taken over from OTP Bank will be the fee and commission grid that Banca Transilvania applies in its relationship with all ...
How can I change the display language of the BT Go app?
If you have not yet logged into BT Go, you can select the desired language from the login screen, using the "Language" button (for the web version) or ...
What is a current account subscription?
A current account subscription is a banking package that includes several services associated with your account (opening and managing a current account, card of ...
