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2632 questions and answers

In how many installments can payments made with the Star card be split at merchants who are not partners?

Installment payments are available only at Star partner merchants. You can find the full list on the Star BT website.For transactions at merchants ...

1 votes

What benefits does the premium card in euro BT Mastercard McLaren Gold have?

BT Mastercard McLaren virtual cards come with premium benefits, which you can access immediately after issuance: You receive the card instantly and can use it ...

2 votes

How can I make a scheduled payment in BT Ultra?

Scheduled payment is made in the same way as a regular payment, with the mention that, on the processing date of the order, by using the selection button ...

1 votes

By selling OTP Bank and OTP Asset Management Romania SAI S.A., will the clients of OTP Asset Management Romania SAI S.A. become clients of BT Asset Management SAI S.A.?

As a result of the acquisition of Inno Investments SAI SA. by BT Asset Management SAI S.A., the company will become part of the Banca Transilvania Financial Group as ...

1 votes

From when can the cards be picked up from the branches of Banca Transilvania or OTP?

The cards will be distributed starting from December 13, 2024

0 votes

Where can I see all the payment orders that remain unsigned?

In the Payments->Authorization menu, you will be able to view all unsigned payment orders on BT Ultra Web. These can be signed, edited, blocked, or deleted.

1 votes

How will the settlement of debit instruments be handled in case you have debit instruments to pay? But what if I have to collect?

In case after the date of 28 February you will have debit instruments issued with OTP IBAN to pay, they will be settled through the manual circuit of 8 ...

1 votes

At OTP I used to receive SMSs for transactions through accounts. Will the same happen at Banca Transilvania?

Push Notifications will not be automatically retrieved at BT, and for notifications regarding balances, payments from the current account, the BT Alert service will be activated ...

2 votes

Can I modify a partially authorized batch of payments in BT Ultra?

It is possible to intervene on the entire batch, or on a payment order from that batch, with the mention that, after making the changes, they will be resumed ...

1 votes

For the period when OTP clients cannot use Digital Banking services at all to perform transactions, what alternatives do they have?

During the period February 28, 2025, 12:00 PM - March 3, 2025, OPT customers will not have access to any Internet/Mobile Banking platform.

0 votes

How does Round Up work?

Each card payment is a saving opportunity when you have Round Up, your virtual piggy bank. Any amount you pay is rounded up to the multiple of ...

18 votes

If the balance of my current account at OTP Bank is 0 (zero), will it not be taken over by BT?

At Banca Transilvania, all your current accounts opened at OTP Bank will be taken over, including those with a zero balance.

0 votes