For what period can I access statements in BT Ultra Web?
You can view statements from the application for a maximum period of 6 months. Also, statements cannot be generated retroactively.
How many negotiated deposits can I open?
You can open an unlimited number of negotiated deposits.
My loan was granted on the condition that the pension is transferred to the current account at OTP. Will I be forced to transfer my pension also to the current account at Banca Transilvania? Do I have to present another account to the Pension House?
Yes, the IBAN account will be changed and it is necessary to send it to the Pension House in order to benefit from the best conditions related to your contract ...
My OTP card expires in February. Where can I pick up my card?
Cards that expire in the month of February can be used until the end of the month. Also, if you have an OTP card that will expire before February ...
What does the BT Ultra Web application help me with?
BT Ultra Web is useful when you have a large volume of operations and use products from the ERP range to automatically reconcile statements ...
What is the grace period in the case of the Asirom policy?
The grace period is 2 months. Details here. 😉
How do I activate RoPay Alias?
To activate the RoPay Alias service, follow these steps: Open the BT Pay app; Access the Profile and account settings section; Find the Aliases option ...
How can I renew my Direct Card before it expires?
To reissue your card, you have the following options: the virtual assistant on the BT Direct website – click or you can write to: ...
In case of non-payment of the premiums related to the Asirom policy, can the contract be reinstated after a certain period?
Yes, the contract can be reinstated within a maximum of 250 days from the first unpaid due date. However, in this case, the payment of overdue premiums is required. ...
What does the basic package include in the case of Asirom policies?
The basic package contains the following:❶ Basic insurance - the protection component for death from accident or illness and the savings component;❷ ...
Will I benefit from welcome offers if I am an OTP customer?
Clients taken over from OTP benefit from a welcome offer that joins the current benefits applicable to BT customers for current accounts.Va ...
Where will I pay the installments from now on?
Until February 28, 2025, you can pay the installments into your account at OTP Bank. After this date, your loan will be transferred to the Bank ...
