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2,768 questions and answers

Why save?

You already know that there are unforeseen situations – both good and less good. That's why it's good to always have a safety net to call on anytime ...

0 votes

What are the measures implemented by BT Capital Partners to protect clients' assets held in trading accounts?

For the protection of clients' assets, BT Capital Partners implements appropriate procedures that guarantee the separation of financial instruments and ...

0 votes

Where do I find out which companies on the stock exchange distribute dividends?

To find out the list of companies listed on the stock exchange that also distribute dividends, you can access the Bucharest Stock Exchange website or other stock exchanges ...

2 votes

What fees are charged for using Direct cards abroad?

When you make online payments abroad or transactions with merchants, no fees are charged. But if you pay in the local currency, the exchange rate applies...

44 votes
Only for BT clients

What are the documents required to open an online Deposit in BT Go?

Pentru deschiderea unui depozit online nu este nevoie de niciun document.

1 votes

I am an OTP client, what will happen to the authorized persons I had on the OTP accounts after the merger?

In case on February 28, 2025 you have accounts opened only at OTP Bank, starting from March 3, 2025: persons who have operating rights ...

3 votes

Who can constitute a negotiated deposit?

Any legal representative with full rights of a company that has a current account at BT can constitute a negotiated deposit.

0 votes
Only for BT clients

I imported data from the old device and BT Pay no longer works.

Completely uninstall the application from the old phone and from the cloud, then install it on the new device. If you have problems, ask our colleagues for help ...

4 votes

At OTP I have payment templates / recurring payments on internet banking. Will they be transferred to the BT Go application?

These types of operations are not currently available in the BT Go application. follow the updates, we add them step by step.

3 votes

What are the conditions to issue a cardholder card from BT Pay?

You must be a BT client, a natural person, of legal age... and have BT Pay 🥹

0 votes

How can I obtain the new repayment schedule issued by BT?

The repayment schedule related to migrated loans can be obtained at any BT unit.

3 votes

How can I check the transaction history made in investment funds?

From the "Investments" tab, you can find the "Documents" section where, for each investment fund, you have at your disposal the history of your operations, but also ...

2 votes
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