Why do I get an error after entering the Personal Numeric Code when I want to issue a holder card?
This means that the holder has already issued a possession card for the respective Personal Numeric Code (CNP).
What should I do if I encounter difficulties during the adhesion or purchase process?
We hope you are not in this situation. If you do encounter problems during the process or when you want to invest, you can call us at the call number ...
Is it possible to make foreign currency payments in other currencies from BT Pay?
Clients have the possibility to make foreign currency payments in the following currencies: RON, EUR, USD, GBP, CHF, DKK, NOK, CAD, SEK, JPY, AUD, HUF, CZK, PLN.
At this moment the employer transfers my income into the OTP account, being one of the conditions, in order to benefit from a lower interest rate on the mortgage loan. Will the IBAN change with the merger? Will I need to present another account number to the employer?
Yes, the IBAN account will be changed and you need to send it to your employer in order to benefit from the best conditions related to your ... contract
What is the credit card offered by BT Direct
Sometimes, you don't have enough money for an unexpected situation or for something you need to buy for one reason or another. And then you get this card of ...
How can I check the transaction history made in investment funds?
From the "Investments" tab, you can find the "Documents" section where, for each investment fund, you have at your disposal the history of your operations, but also ...
Is there a mobile app for the investment account opened at BT Capital Partners?
Yes, there is a mobile application for investment accounts opened at BT Capital Partners. It is called BT Trade and is available both for ...
Why does the BT Ultra Web application close automatically and how can I proceed so that this no longer happens?
For the safety of all our customers, the application automatically closes after 10 minutes of inactivity. The only way to stay logged in is ...
Is the free SMS Alert offer also granted to designated holders? Is SMS Alert automatically activated on any card? If yes, please tell us the criteria based on which it was activated on certain debit/credit cards.
SMS Alert Service provided by BT can be requested by clients taken over from OTP, being available for free until the date of 28 ...
What fees are there for the credit card from Banca Transilvania? Do I keep the same minimum monthly payment?
Offer from Banca Transilvania was described in the Notification sent to all customers. If you want more details it is necessary to go to ...
Can e-Invoices from my suppliers be received in BT Go?
Through FGO you can also automatically receive e-Invoices from suppliers, which you will see on the Purchases/Expenses -> Invoices page ...
Who can constitute a negotiated deposit?
Any legal representative with full rights of a company that has a current account at BT can constitute a negotiated deposit.