Why do I get an error after entering the Personal Numeric Code when I want to issue a holder card?
This means that the holder has already issued a possession card for the respective Personal Numeric Code (CNP).
Is there a mobile app for the investment account opened at BT Capital Partners?
Yes, there is a mobile application for investment accounts opened at BT Capital Partners. It is called BT Trade and is available both for ...
How do I set my PIN during BT Pay installation/reinstallation, after identification?
You accept the terms and conditions of the application. You check the security policy. You validate the received SMS OTP code on the phone. Your identity is validated (through BT ...
What interest rate will I have on the card from Transilvania Bank? Are the same conditions maintained?
Offer from Banca Transilvania was described in the Notification sent to all customers. If you want more details it is necessary to go to ...
In case of early liquidation of the deposit, was interest granted?
In case the deposit is liquidated before maturity, Banca Transilvania grants sight interest. At this moment sight interest ...
What is the cash withdrawal fee for the BT Direct credit card?
If you want to withdraw money from your Direct Card, keep in mind also: a 2.5% withdrawal fee (minimum 9 lei) from the amount withdrawn at any ...
I am a parent and I have activated BT Pay for my child. What can I do?
Many and at one click away. 😊 You can:set limits on your child's cardsblock / unblock cardssee the balance and transaction history
What happens to my savings and term deposits?
If you have term deposits or savings accounts at OTP Bank, these will be taken over by BT starting from February 28, 2025, after 12:00 PM and you will ...
How can I benefit from 0 commission on interbank collections if I have the Student subscription?
You can benefit from 0 commission on interbank collections if in the month prior to the collection you had minimum RON 300 collections on your current account. 😊
What happens to my credit card limit?
The credit line you currently have through the OTP credit card remains valid. This will be taken over by Transilvania Bank on ...
How do I upload a supporting document for a transaction made in BT Go?
❗ The supporting document is the document based on which you have made a payment transaction.To upload a supporting document for a transaction ...
Since when can the new cards be picked up?
Cards will be distributed starting from January 16, 2025, from the BT / OTP unit mentioned in the notification you received. You can check your new ...
