Under what conditions will the loans of legal entities be migrated?
BT will become the new creditor starting from March 3, 2025, so it does not cost you anything. The price conditions and functionalities agreed with OTP Bank for the products ...
What will happen to the loans from OTP?
BT will become the new creditor starting from March 3, and it will cost you nothing. The price conditions and functionalities agreed with OTP Bank for ...
Can I still see the "Kiddo" tab if the child has uninstalled the BT Pay app?
Yes, you can see the "Kiddo" tab and you can continue to do all the operations from here if the child reinstalls the app and has at least one card added ...
What information is it good for a client to know now about BT Asset Management Romania SAI S.A.?
For more information about the funds managed by BT Asset Management, you can visit the official website: https://www.btassetmanagement.ro/. De ...
Is it mandatory to deposit a certain amount monthly?
It is not mandatory, but we come to your aid with the Direct Invest service, which helps you invest automatically every month, if you want. 😊
How do I receive the card abroad if I opened an account online through BT Pay?
The physical card can be delivered by courier to the address you choose, in Romania or abroad — you enter the delivery address directly in the app, ...
Is negotiated currency exchange available through BT Pay?
The process is very simple and fast – from the main Accounts menu a currency exchange (standard) is initiated, and if the transaction value ...
In the situation where OTP clients withdraw the amount from the deposit on the maturity date or one day before/after, do they have the possibility to withdraw the money without commission?
Regardless of the time when the warehouse is decided to be closed (including at the maturity date/automatic renewal), respectively cash withdrawal, ...
I have TLV shares, how can I sell them?
If you want to sell the TLV shares you own, please contact the colleagues at BT Capital Partners, a subsidiary member of the Financial Group ...
How will I receive my salary, allowance, pension, or any other income transferred based on an agreement? Will Banca Transilvania contact the institutions that transfer these amounts and inform them about the new IBANs in a centralized manner?
You are an employee/beneficiary and you receive your salary/benefits in an account at OTP Bank based on an agreement between your employer/ payer and OTP ...
How can I dispute a payment for a transaction I do not recognize?
If you notice transactions in your statement that you do not recognize or that appear duplicated, we recommend contacting the merchant where the payment was made ...
In how many installments can payments made with the Star card be split at merchants who are not partners?
Installment payments are available only at Star partner merchants. You can find the full list on the Star BT website.For transactions at merchants ...
