What should I do if my Star card expires?
If you have used the Star card in the last 6 months, we automatically renew it and inform you by SMS when you can pick up the new card from the unit where you ...
How long does the investment process take?
Very little - in the "Investments" tab you choose the desired fund, click on "Buy", choose the current account from which to make the investment, enter the amount and ...
I have not invested in BT Asset Management anymore. What are the steps I need to follow and what documents are required?
To invest in BT Asset Management funds, you need a current account at BT in the desired fund currency and to follow the enrollment process through BT ...
Can I get help with installing the BT Pay application?
In case you fail to install BT Pay, we are waiting for you at any BT branch where our colleagues will help you.
Is the repayment period and monthly payment due date of loan installments the same in BT as in OTP?
Yes, both the repayment period and the monthly maturity of the loans are maintained at BT according to the credit agreement concluded with OTP.
What identity documents do I need to open an online account from BT Pay?
In order to open an online account through BT Pay in Romania, you must have an identity document issued by Romanian authorities, namely an ID card (carte ...
Is it necessary to update the company's data when I go to BT?
Along with the takeover of the accounts and products of a client from OTP to BT, we want to ensure that we have all the entity's data updated that ...
What is the price at which I carry out purchase or sale operations of fund units?
Transactions are carried out at an unknown price. The price of the fund units is set on the next working day after you have recorded the operation and ...
The early repayment commission will be 0 (ZERO) on all loans migrated from OTP Bank?
Yes, partial and total early repayments for loans migrated from OTP Bank will not be charged fees.
How do I authorize a payment in BT Ultra using the QR code?
To sign a payment or a payment file click on the signature button corresponding to the transaction you want to make. You open the BT application ...
Can I add an authorized representative to the investment funds?
BT Asset Management does not accept the setting of authorized representatives on investment accounts.
How much does the BT Ultra Web application cost?
The cost of the standard subscription is 20 EUR/month.
