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2631 întrebări și răspunsuri
Only for BT clients

Can I still see the "Kiddo" tab if the child has uninstalled the BT Pay app?

Yes, you can see the "Kiddo" tab and you can continue to do all the operations from here if the child reinstalls the app and has at least one card added ...

4 votes

How long does it take to open an online account from BT Pay?

About 5-7 minutes, roughly the time it takes to listen to 2 favorite songs from the playlist. 🌟

1 votes

Under what conditions will the credits be migrated?

Until February 28, 2025, you will continue to pay the installments as before, into the account at OTP Bank. After this date, your loan will be taken over ...

2 votes

How much does it cost to open an online account from BT Pay?

You have ZERO commission for account and card opening and administration. ✨However, depending on the selected current account subscription, additional costs may be charged ...

11 votes

What happens if there are no statements available in the selected period in BT Go?

If no statements are available, you will receive a notification informing you that there are no account statements available in the selected period.

2 votes
Only for BT clients

Is it possible to automate the sending of issued invoices to e-Factura?

FGO subscriptions ensure access to SPV and automatic uploading of issued e-Invoices, as well as downloading received e-Invoices; depending on the variant ...

0 votes

Why should I make a personal budget?

Personal budget means the ratio between how much you earn and how much you spend. It is good to put "on paper" how much you earn and, from this income, to understand exactly how much ...

0 votes

Can I pay the contribution multiple times a month?

No, the contribution is monthly - it is paid and allocated only once per month to your voluntary private pension account.

1 votes

Will the limit continue at Banca Transilvania under the same conditions? Will anything change?

The limit value will be transferred at the same value and with the payment obligations recorded in OTP at the end of February 2025. As it is ...

0 votes

Can I add an authorized representative to the investment funds?

BT Asset Management does not accept the setting of authorized representatives on investment accounts.

5 votes

Is it mandatory to deposit a certain amount monthly?

It is not mandatory, but we come to your aid with the Direct Invest service, which helps you invest automatically every month, if you want. 😊

9 votes

I issued a card holder from BT Pay, but the person for whom I made the issuance is instructed to take a picture of the ID card and take a selfie? Is it normal?

If the person to whom you wanted to issue the card has an older version of the application, before completing the card issuance flow, you must ...

1 votes