2,768 questions and answers

What happens if there are no statements available in the selected period in BT Go?

If no statements are available, you will receive a notification informing you that there are no account statements available in the selected period.

2 votes

How long does it take to open an online account from BT Pay?

About 5-7 minutes, roughly the time it takes to listen to 2 favorite songs from the playlist. 🌟

1 votes

Where can I use the Star credit card to benefit from interest-free installments?

You can benefit from interest-free installments exclusively in the extended network of Star Card partner merchants.How to find partners: Updated list with over ...

0 votes

How can I pay a bill from BT Pay?

You can pay bills from BT Pay by following the steps below: From the Accounts section, by payment order: In the main menu of the application, select the ... menu

2 votes

Can I send encrypted salary/meal voucher files through BT Ultra Web?

Yes, this is possible if all beneficiaries (company employees) have an account opened at Banca Transilvania and there is a signed agreement in this ...

5 votes
Only for BT clients

What is the optional pension?

Optional pension, also known as Pillar III, is a pension fund to which the contribution is optional, it is added to the state pension (Pillar I) and ...

0 votes

I issued a card holder from BT Pay, but the person for whom I made the issuance is instructed to take a picture of the ID card and take a selfie? Is it normal?

If the person to whom you wanted to issue the card has an older version of the application, before completing the card issuance flow, you must ...

1 votes

Can I pay the contribution multiple times a month?

No, the contribution is monthly - it is paid and allocated only once per month to your voluntary private pension account.

1 votes

How to download the archive on the BT Go web platform?

On the web, the download is done through the web browser used. The download button becomes available only after processing the archive and after a ...

0 votes

How much does it cost to open an online account from BT Pay?

You have ZERO commission for account and card opening and administration. ✨However, depending on the selected current account subscription, additional costs may be charged ...

13 votes

Will the limit continue at Banca Transilvania under the same conditions? Will anything change?

The limit value will be transferred at the same value and with the payment obligations recorded in OTP at the end of February 2025. As it is ...

0 votes

I received the new cards from Banca Transilvania. What do I do with them?

As the legal representative, you have received the card / cards issued by BT in exchange for those from OTP Bank. It is necessary to hand over these cards ...

1 votes
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