2,768 questions and answers

How many designated holder cards can be issued through BT Pay?

Each account holder has the possibility to issue 2 debit cards per holder / card type and 4 credit cards per designated holder / card type.

4 votes

What is necessary to access the archive downloaded from BT Go?

To access the archive, a utility or an application capable of reading .zip files is required, installed on the PC, laptop, or mobile device ...

0 votes

What happens to the funds managed by OTP Asset Management România SAI S.A.?

The funds remain currently under the administration of OTP Asset Management Romania S.A.I. S.A., currently Inno Investments S.A.I. S.A., and the investors will be ...

11 votes

I am an OTP client and my identity document has expired, do I need to go to BT to update my data from the new identity document?

Starting from March 3, 2025, you will become a BT client. Until that date, you are an OTP client and will benefit from all the services and products offered at ...

0 votes

Where can I find more information about the Asirom policy?

You can find information about Asirom policies on the BT website or on the Asirom website, but also by contacting our colleagues from any BT unit. 😉

0 votes

How do you get travel insurance?

Super simple, it takes 2 minutes and is 100% online. You have everything in the app, including card payment. ➤ You enter BT Pay, click on the banner "Insurance for ...

1 votes

You can accumulate Star points this way:

You can accumulate Star points as follows: For payments made in Star partner stores, you get up to 10% of the purchase value back in Star points on ...

0 votes

I received the new card from Transilvania Bank. What do I do with it?

After receiving the card, you will receive a message on your mobile phone with the unique activation code. You can activate the card immediately from any ATM of the Bank ...

1 votes

How do I transfer STAR points between my cards in BT Pay Web?

If you want to transfer your STAR points between your cards in BT Pay Web, follow the steps below: 1. Enter BT Pay Web and access the section ...

7 votes

Why should I make a personal budget?

Personal budget means the ratio between how much you earn and how much you spend. It is good to put "on paper" how much you earn and, from this income, to understand exactly how much ...

0 votes
Only for BT clients

Is it possible to automate the sending of issued invoices to e-Factura?

FGO subscriptions ensure access to SPV and automatic uploading of issued e-Invoices, as well as downloading received e-Invoices; depending on the variant ...

0 votes

How long does it take to open an online account from BT Pay?

About 5-7 minutes, roughly the time it takes to listen to 2 favorite songs from the playlist. 🌟

1 votes
What would we do without those who literally grow Romania?
There are over 1 million entrepreneurs in the country. Tens of thousands of farmers who choose to be there, to work and to cultivate. Today we met with one of them.
What would we do without those who literally grow Romania?
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