You have reached the end of the results
No results found

2631 questions and answers

How do I access the account statement archive on the BT Go web platform?

You can access the archive from the Accounts section → the Account Statements button.

3 votes

How can I open a new account in BT Go?

To open a new account in BT Go, follow the steps below:➤ Enter the Accounts section on the main page➤ Select the + option next to ...

0 votes
Only for BT clients

How can I block my card in BT Go?

On the page dedicated to each card, you will have the possibility to temporarily block it or to close it permanently, according to your preference.

5 votes

In case of early liquidation of the deposit, was interest granted?

In case the deposit is liquidated before maturity, Banca Transilvania grants sight interest. At this moment sight interest ...

0 votes
Only for BT clients

Can I modify the RCA policy after issuance?

Yes. Some information can be updated after issuance, without affecting the validity of the policy. If you need a modification, write to us at the address ...

0 votes

What are the advantages of a savings account ?

In the case of a savings account, deposits and withdrawals are not restricted, so you have access to money at any time. 😃Besides that, this is ...

122 votes

Why do I need when I open an online account in BT Pay from abroad?

Only an ID card (issued in Romania) and to be over 18 years old, that's all! ✨

5 votes

Can I work part-time at BT?

If you need flexibility, it's very likely that a job in the Call Center team or an internship program will suit you. 👀Either way, we are ...

1 votes

What can I do if my phone with mobile banking applications has been stolen/lost?

This can happen to anyone and the first thing you need to do is request the blocking of the BT Pay application. Our colleagues from the Call Center ...

2 votes

What types of investment funds can I purchase through BT Asset Management?

You have funds denominated in RON, EUR, and USD. Depending on the portfolio structure, these are fixed income funds, mixed funds, or ...

1 votes

Can the repayment schedule related to the loans be accessed from BT's internet banking application?

Yes, starting from March 3, 2025, the repayment schedules related to the loans will be accessible from BTPay.

2 votes

What is the guaranteed interest rate in the case of Asirom policies?

In the first 7 years, the interest rate is 4.5%, and starting from year 8, the interest rate is 3% applied to the contract reserve. Plus, the interest rate of 1.5% for all ...

0 votes