2762 questions and answers

Does any BT agency have a cashier? Or to deposit money do I have to go to a specific agency?

Since we are in the digital era, we have implemented "no cash" in some agencies, so we do not have cash desks in every BT unit. The best thing is to look for BT ...

89 votes

What is a "franchise"?

Franchise fee is the amount you will bear out of your pocket 💰 in case of damage. 😮The advantage of insurance with franchise fee is that it reduces the value ...

309 votes

How can I invest in BT shares?

To invest you can through the BT Pay application in the "Investments" section, through investment funds from BT Asset Management or you can ...

687 votes
Only for BT clients

Which cards offer free travel insurance abroad?

Premium travel insurance abroad is offered free of charge if you have one of the following cards: ➤⠀STAR Platinum;➤⠀STAR Gold;➤⠀Visa Gold ...

75 votes

How can I delete a card from Google Pay?

The steps would be the following:❶⠀access the phone's "Settings" menu;❷⠀the "Google" section ➭ "Account services" ("Account services") ➭ "Google ...

130 votes

What is IRCC, ROBOR, EURIBOR or LIBOR?

IRCC, ROBOR, EURIBOR and LIBOR are verifiable reference indices and represent the average interest rate for loans in RON, EURO, USD and CHF. ➤ IRCC ...

150 votes

How do I find out the card details if I urgently need to make an online payment and I do not have it with me?

BT Pay app is here to help you: Choose the card you want to use, tap on "More". Go to "Card settings" and select "Details ...

46 votes
Only for BT clients

In which currency can I open an account at BT?

Coins in which an account can be opened with us are: ➤⠀„RON” – Ron; ➤⠀„EUR” – Euro; ➤⠀„USD” – American Dollar; ➤⠀„GBP” – British Pound; ➤⠀„CHF” – Franc ...

584 votes

What are the usual situations in which BT contacts me by phone?

Noi ti possiamo contattare di solito per:➤⠀la risoluzione di alcune situazioni legate alla tua carta;➤⠀la verifica delle transazioni identificate come ...

125 votes
Only for BT clients

Can I get a loan from BT if I have a garnishment on the company account?

We can grant you credit in this situation. 😃❗⠀However, we can do this only on the condition that you first pay the debts that caused the garnishment, either from ...

919 votes
Only for BT clients

What can I do in chat?

In the chat you can update your phone number, declared email address or find your login ID for BT Pay Web.

426 votes
Only for BT clients

How do I transfer money between my own cards registered in the app?

To transfer money between your own cards registered in the app, all you have to do is enter the app (of course) and select ...

205 votes
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