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2641 întrebări și răspunsuri
Only for BT clients

Do I need a PIN for the contactless bracelet?

The bracelets work exactly like a contactless bank card: for payments up to 100 RON (or the equivalent of 20 EUR in other currencies), it is ...

14 votes

Where can I use the Direct Card?

Anywhere in the world the Mastercard logo appears – in stores, at ATMs, or online. You have 0% commission for purchases made with this credit card.

4 votes

Why should I use a service like SMS Alert?

SMS Alert helps you stay up to date, at every moment with the status of your money. Specifically, you receive an SMS from us after each transaction that takes place in ...

12 votes
Only for BT clients

In what currencies can I access a fast credit line with guarantees for businesses?

Quick credit line with guarantees can be accessed both in lei and in euros. For more details, we are waiting for you in any BT unit, for sure ...

0 votes

Repayment in equal or decreasing installments?

You can choose what suits you: Equal installments offer you the same monthly amount and predictability; Decreasing installments start higher, but decrease over time and ...

3 votes
Only for BT clients

The eco-friendly Visa Classic card has a different design compared to what we had until now?

The card has the same design, but it comes with a mark on the back - Recycled Plastic.I kept the design precisely because it is very well known. 😉

2 votes

What can I do with BT Pay?

Anything you want! 😊 See balance You can top up your card either by transfer (you can also receive your salary in the account), or from a card issued by another bank You pay ...

4 votes

How do I activate the credit card?

Your card is activated very simply, following these steps:❶⠀Call the number on the back of the card, press the 0 key, then the 1 key and in 30 minutes ...

15 votes

Can I have a BT contactless watch if I am not a BT client?

We are sorry that we have to tell you this but no, you cannot. 😥However, you can become our client very easily: 😃➤⠀either directly online, by installing ...

1 votes
Only for BT clients

What is the age limit for a personal loan insurance policy?

The client must be at least 18 years old and at most 70 years old.

2 votes
Only for BT clients

In what currency can I request a loan?

You have two options. You can get it in RON or in EUR. 🧐 If you are thinking about taking a loan, you can calculate the monthly installments online in the BT loan simulator and ...

5 votes

What products and services can I benefit from as a student, foreign citizen?

You can benefit from the current account subscription Hello. 🤗 The benefits included in this subscription are:- 10 lei current account opening- 0 lei account administration ...

2 votes