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2632 questions and answers

What criteria must I meet to open an online business account?

You must meet the following criteria:➤ be the sole associate and the legal representative of the company for which you want to open the account;➤ be ...

543 votes
Only for BT clients

How long does the process take until I can receive the money if I want a loan from BT Mic?

The process is simple: ❶⠀You submit the application and a minimum of documents; ❷⠀You meet with a BT Mic representative; ❸⠀Later, you also receive the decision of ...

326 votes
Only for BT clients

How can I deposit money into my account on the weekend?

If you need to deposit money into your own account, all you have to do is locate the nearest BT Express Plus machine. You will be able to make ...

286 votes

What do I do if the ATM swallowed my card?

Ooof, unfortunately this still happens. 😞But don't worry! Come to the branch to which the ATM belongs or to the nearest BT agency and we will ...

245 votes
Only for BT clients

How can I find out what my loan balance is?

Simple and easy! You can see your credit balance through the following methods: ❶⠀From BTPay Mobile credit section ➭ choose the credit for which you want to ...

352 votes
Only for BT clients

Can the authorized person on the account pick up the card and PIN from the BT agency on my behalf?

Yes, but you have to know that it is only possible under certain conditions. 😅❗⠀The card and PIN are given only in person. Since it is your money, we want to make sure ...

347 votes

What is BT Express?

BT Express is our payment machine that helps you pay utility bills by scanning the barcodes on the invoice! 😮With its help you can ...

99 votes
Only for BT clients

If I receive my salary in the BT account, do I benefit from better costs on loans?

Yes. If you receive your salary at BT, you can get a more advantageous interest rate and avoid worrying about monthly payments - the installment is paid automatically, so you don't ...

2304 votes

What is a "franchise"?

Franchise fee is the amount you will bear out of your pocket 💰 in case of damage. 😮The advantage of insurance with franchise fee is that it reduces the value ...

309 votes
Only for BT clients

How do I update my contact information?

For this, we provide you with several options, and you choose the one that is the most convenient for you: 😉❶⠀Through BT Pay following the steps: ...

257 votes

Does any BT agency have a cashier? Or to deposit money do I have to go to a specific agency?

Since we are in the digital era, we have implemented "no cash" in some agencies, so we do not have cash desks in every BT unit. The best thing is to look for BT ...

88 votes

How can I invest in BT shares?

To invest you can through the BT Pay application in the "Investments" section, through investment funds from BT Asset Management or you can ...

684 voturi