How long does the process take until I can receive the money if I want a loan from BT Mic?
The process is simple: ❶⠀You submit the application and a minimum of documents; ❷⠀You meet with a BT Mic representative; ❸⠀Later, you also receive the decision of ...
The account closure is done at the branch where the account was opened or it can be done at any of the BT branches?
We are very sorry to know that you want to close your account with us! 😥 That is exactly why we are waiting for you for one last visit at any of our units. ⛅
How can I deposit money into my account on the weekend?
If you need to deposit money into your own account, all you have to do is locate the nearest BT Express Plus machine. You will be able to make ...
What do I do if the ATM swallowed my card?
Ooof, unfortunately this still happens. 😞But don't worry! Come to the branch to which the ATM belongs or to the nearest BT agency and we will ...
What is BT Express?
BT Express is our payment machine that helps you pay utility bills by scanning the barcodes on the invoice! 😮With its help you can ...
Can the authorized person on the account pick up the card and PIN from the BT agency on my behalf?
Yes, but you have to know that it is only possible under certain conditions. 😅❗⠀The card and PIN are given only in person. Since it is your money, we want to make sure ...
How can I find out what my loan balance is?
Simple and easy! You can see your credit balance through the following methods: ❶⠀From BTPay Mobile credit section ➭ choose the credit for which you want to ...
I changed my phone, but I have the same phone number. How do I reinstall the BT Pay app?
You reinstall BT Pay simple and fast, anywhere and anytime, as fast as you listen to 2 songs. The first step is to delete the cards and uninstall the application from ...
How do I update my contact information?
For this, we provide you with several options, and you choose the one that is the most convenient for you: 😉❶⠀Through BT Pay following the steps: ...
How do I set the personal BT card transaction limits?
When it comes to limits, we like to keep you up to date.😊 We want it to be as easy as possible for you, to know that you can set your trading limits directly from ...
What do I need to use BT Pay?
To install BT Pay and enjoy all that the app has to offer, you need to: You have a smartphone with a minimum operating system version: ...
If I receive my salary in the BT account, do I benefit from better costs on loans?
Yes. If you receive your salary at BT, you can get a more advantageous interest rate and avoid worrying about monthly payments - the installment is paid automatically, so you don't ...