Solutions for companies - IntrebBT | Transilvania Bank
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217 questions and answers

Can I accept American Express card transactions?

Yes. By signing a contract with BT, you can accept transactions with American Express cards on the POS.

15 votes

What are the eligible CAEN codes in the grant program for HoReCa?

The beneficiaries of this program are travel agencies, guesthouses, restaurants, event organizers, tourist guides and other HoReCa companies with ...

4 votes

Do I need Internet or a phone line to install a POS terminal?

For installing a POS terminal from BT you do not need a phone line or Internet cable in stores. The POS terminal comes with a special SIM ...

21 votes

How can I block an amount as a guarantee for later settlement through a card transaction?

If your business is a Hotel, Travel Agency or Rent A Car, you can, through pre-authorization type transactions, block an amount as a guarantee and afterwards ...

4 votes

What do I need to do to accept payments in installments or in STAR points with STAR cards?

To be able to accept interest-free installment payments and loyalty points on POS or installments on the website, request an offer on the BT ePOS website. Filling in ...

3 votes
Only for BT clients

With what information can Raul from BT help me through Whatsapp?

The same and the greatest advantage that Raul from BT brings you is that you always find him online, regardless of the time you contact him. 😃With what information ...

13 votes

What cards are accepted for payment through BT POS App?

All cards issued under the Visa, Mastercard and Maestro logos.

60 votes

What are the steps to access a grant for HoReCa?

❶⠀You access the grants platform and choose BT as the partner bank;❷⠀You fill in the identification data online;❸⠀The requests are then analyzed by ...

5 votes

How long does the BT team take to install a POS?

From the signing of the contract, the POS team of BT will install the POS terminal within a maximum of 3 days and will train the staff whenever necessary.

21 votes

What happens with the guarantees if I repay the entire loan?

In case you fully repay the financing, at term or in advance, all constituted guarantees will be canceled. 😎

7 votes

Is it possible to implement card payment on my website?

If you have an online store, through BT and our partners, card payment can be implemented for websites created on most platforms or ...

6 votes

What are the requirements to install the BT POS App?

It is super easy to obtain. BT POS App can be installed on any phone or tablet with Android operating system version 8.1+ that has NFC and is ...

13 votes