Solutions for companies - IntrebBT | Transilvania Bank
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217 questions and answers

What are payment incident informations?

Data provided by the Payment Incident Center (PIC) about the payment delays recorded by a legal entity in the last 7 years, for ...

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What are the granting conditions for a credit with European guarantee?

The company is not prohibited from issuing bank checks.You are not listed with credit delays in the Credit Risk Center.The company has no records ...

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What is BT Alert?

BT Alert informs you permanently through messages on your mobile phone about your account balance, as well as about deposits and payments from the account. You have control ...

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What can I check through the CIP online service?

Can you check if a company has issued promissory notes or checks with payment incidents and whether it presents a high risk or good creditworthiness.

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Where can I find the CIP Online platform?

You find the CIP Online platform here, and you log in using your user account.

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What is the grace period for a credit with European guarantee?

You can benefit from a grace period of up to 36 months.

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How long does it take to receive the information through the online CIP service?

Within a maximum of 30 minutes from the submission of the request.

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How much does a CIP inquiry cost?

A query costs 5 lei + VAT, and the payment is made directly from your BT account.

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Who is Raul from BT and how do I find him?

Raul is BT's chatbot, available 24/24 on WhatsApp, who offers you information about your company's accounts, products, and services. To talk with ...

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What is the deadline for submitting VAT refund requests?

The deadline for submitting reimbursement requests for expenses recorded in the EU is September 30, the following fiscal year.For us to ...

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What is a credit with European guarantee?

A credit with European guarantee is intended for the financing or refinancing of expenses related to investment projects, with the possibility of ...

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Who can use the CIP online service?

The service is available for all legal entity clients who have:a company account at BT, andan active account on the CIP Online platform.

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