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47 questions and answers

What is the “interest rate” on loans?

The interest rate is the element you must absolutely consider when you take a loan. 😉Practically, this is the percentage of the total borrowed amount ...

93 votes
Only for BT clients

How can I pay off early the installments on the Star Forte card?

You can request the closure of the remaining installments at any time, but it is important to know that you cannot request only the partial closure of certain related installments ...

63 votes
Only for BT clients

When do I have to repay and what amount from the credit used on the card?

For a credit card, you must repay at least 10% of the used credit value within a calendar month, between the 1st and the 25th of the month ...

98 votes

How do I pay for a purchase in installments?

For the BT Direct Installments Anywhere program, you can convert into installments (from 3 to 36), any purchase over 500 lei. At the time of full payment ...

39 votes
Only for BT clients

What happens if I lose my job?

If this happens, it is important to inform us as soon as possible. Together we analyze options such as postponing installments or adjusting the loan, thus ...

104 votes
Only for BT clients

What rights do I have when I take out a loan?

When you take a loan, first of all we advise you to choose the loan that suits your need. We respect the right to information and we provide you with ...

110 votes

Where and how can I pay my installments?

You have multiple options for refunding the amount from the Direct Card. Choose the payment method for the installments that suits you! 💸

10 votes

How do I make a budget if I want to take out a loan?

In order not to take a loan without being sure that you have the possibility to pay it, we recommend that you make an income and expense budget. 😊 How it is done ...

86 votes
Only for BT clients

If I pay off my arrears will I be removed from the Credit Bureau list?

Payment of arrears does not automatically lead to the deletion of information from the Credit Bureau. 🙁These informations will be kept further in the database, for ...

254 votes
Only for BT clients

How do I find out if I will be able to pay the installments once I take the loan?

And we, like you, want to make sure that the decision to take out a loan is made responsibly. 😇 That is why, with your consent, we will carry out all ...

64 votes

How to choose the loan currency?

This choice is a very important one, to expose yourself as little as possible or not at all to currency risk. To ensure that you will not be exposed to these ...

58 votes

Can I change the credit repayment method?

Sure! Depending on the variant most suitable for your budget, you can choose to switch from equal installments to decreasing installments, or vice versa.If you want to ...

0 votes