STAR Points - IntrebBT | Transilvania Bank
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26 questions and answers

What is a "credit card"?

Credit card, also known as a shopping card, is a payment instrument issued by the bank, which provides you with a limit of ...

1305 votes
Only for BT clients

I have a shopping card and have accumulated STAR points. At which merchants can I make such purchases?

STAR Forte cards, Mastercard Forte for Doctors, STAR Gold, VISA Gold Rotary and STAR Platinum are included in our loyalty program, STAR ...

342 votes
Only for BT clients

How can I find out how many STAR points I have accumulated?

You have many ways to find this out: ❶⠀Directly from BT Pay: after registering your STAR card in the app, you just need to tap on ...

316 votes
Only for BT clients

Will I receive STAR points for installment transactions?

To benefit from STAR loyalty points, payment must be made in full, through a BT POS. ⭐❗⠀It's also good to know that: if you choose ...

686 votes

What is the STAR program and what are the benefits attached to credit cards?

STAR is our loyalty program, which is based on accumulating points that turn into money. 💰In addition, it offers you the chance to pay in ...

226 votes
Only for BT clients

How many STAR points can I use in a transaction or in a day?

Well, you can use up to 1500 STAR points / transaction / day / account. 😊

254 votes
Only for BT clients

If I pay with the STAR BT card abroad will I benefit from star points?

Of course, for every payment you make abroad you benefit from 0.1% points of the value of the purchases. Read more details here. 😊

46 votes
Only for BT clients

If I pay with a STAR card at the store and earn points, and then return the product, what happens to the points?

You need to know that at the moment of returning the purchased product, the STAR points obtained are returned to the partner merchant. 😊

31 votes

Does the designated holder on my account related to the STAR shopping card have access to the points accumulated on the account?

Yes, the designated cardholder provides access to your account and the STAR points accumulated on the account. 🙂

17 votes

Can money be withdrawn from the Star shopping card?

Yes, you can withdraw money from the Star BT shopping card, but it is important to consider the applicable fees. You can find them on the BT website, in ...

13 votes

What are the required documents for the Star credit card?

To apply for a Star BT credit card, you need the following documents:Identity cardANAF agreement – showing your income ...

3 votes

What is the grace period of the Star card and what does it mean?

The grace period is the time interval (up to 55 days) during which you can use the bank's credit for purchases, and if you repay in full ...

2 votes