What is a POS?
POS (Point-of-Sale) represents an electronic device that can capture, store, and transmit information about card payments.This device ...
Will I receive STAR points for installment transactions?
To benefit from STAR loyalty points, payment must be made in full, through a BT POS. ⭐❗⠀It's also good to know that: if you choose ...
Where do I purchase rolls for POS?
Depending on the card acceptance contract signed with Banca Transilvania, you can submit a request for POS rolls on our BT ePOS page , and ...
Where do I receive the receipt for a transaction through the BT POS App?
You receive the receipt by e-mail 📩 or you can download it in .pdf format directly to your device. 📱
How can I return the full or partial amount to the client in the case of a POS transaction?
You can request BT to return fully or partially the amount of a transaction made on the POS by sending the transaction information by e-mail to the address: ...
How can I cancel a transaction in the BT POS App?
❌ You have the option to “Cancel” the payment right in the app. You enter the menu and click on the “Cancel” or “Void” button. (Depending on the language of the Android system, it ...
Is it possible to make transactions with meal voucher cards on POS?
Through BT's POS terminals, transactions can be made with meal voucher cards issued by all operators. To accept transactions with cards ...
Are there commissions for BT card payments at shops/supermarkets?
BT guarantees you that any payment made in Romania is free of charge, regardless of the POS used by the merchant to collect the money at ...
Can I accept American Express card transactions?
Yes. By signing a contract with BT, you can accept transactions with American Express cards on the POS.
Do I need Internet or a phone line to install a POS terminal?
For installing a POS terminal from BT you do not need a phone line or Internet cable in stores. The POS terminal comes with a special SIM ...
What cards are accepted for payment through BT POS App?
All cards issued under the Visa, Mastercard and Maestro logos.
How long does the BT team take to install a POS?
From the signing of the contract, the POS team of BT will install the POS terminal within a maximum of 3 days and will train the staff whenever necessary.