How can I use BT Pay?
You can download BT Pay from Google Play, Huawei App Gallery, or App Store. 😊The app is free and compatible with phones with the Android operating system ...
I have blocked the physical card. Can I still confirm online payments?
Well, no. If you block the physical card, you can no longer use it for online payments either. But also keep in mind that: In such cases, it is no longer possible to generate ...
Can I confirm transactions through other methods?
Once the card is enrolled in 3D Secure BT Pay you can confirm online transactions made with that card only through BT Pay. But that's not bad ...
How do I know if the card enrollment was successful?
The app notifies you directly.😉
I closed the merchant's page before confirming payment. What should I do?
Unfortunately, you have to restart the purchasing process. 😞
What does the confirmation of online payments through BT Pay mean?
Well, you can confirm online payments made with the BT card enrolled in 3D Secure from BT Pay, using one of the biometric elements (facial recognition, ...
Why am I asked for an identity document when I pay by card?
In certain situations, merchants may ask for an identity document to:➤⠀identify the owner;➤⠀verify the consistency of the name printed on the card with the one ...
How can I find out more details about online card payments?
Enter our page with information about card payments on the internet. 😊There you will find useful tips for:➤⠀securing transactions; ➤⠀advantages ...
I confirmed an online payment, but it does not appear completed. Why could that be?
The reasons can be:❶⠀The session has expired (you only have 5 minutes to confirm the payment);❷⠀You did not return to the merchant's page after confirming ...
What options do I have for confirming online transactions?
At the moment of initiating an online transaction you will have the following options: 🤩 ➤⠀Approve the transaction;➤⠀Reject the transaction;➤⠀Close the transaction*.
Do I need an internet connection when I confirm a payment with the phone?
Yes, you need internet access. 🌐
Do I have to confirm every online payment?
Not really. There will also be online payments that do not require additional confirmation steps, established based on your payment history, depending on: ...