How do I get the payment orders with barcode?
Very simple, in 4 steps: Download the documents (you need an updated Adobe Reader): the payment order in lei, the foreign currency payment order.Fill in ...
What happens to the benefits I had according to the agreement between my employer and OTP Bank?
The product and service offer of Banca Transilvania will be made available to your employer through the dedicated team managing the relationship with ...
Is it possible to make foreign currency payments in other currencies from BT Pay?
Clients have the possibility to make foreign currency payments in the following currencies: RON, EUR, USD, GBP, CHF, DKK, NOK, CAD, SEK, JPY, AUD, HUF, CZK, PLN.
What can I do if money has been withheld from my allowance, social assistance or other benefits, because of a loan arrears?
If the money you received from the state allowance or the child's allowance / social aid / aid for ... was withheld to cover the arrears
Can I pay the credit arrears in installments? I would like a payment commitment for my arrears.
To analyze the possibility of concluding a payment agreement, which can help you pay off your overdue loan installments in installments, contact ...
OTP Bank clients wish to give up any of the products and services held at OTP before being migrated, for these which CGA provisions will apply to them?
If you want to unsubscribe from any of OTP Bank's products and services, we are waiting for you until February 28, 2025, at any OTP Bank unit. In this ...
How will the settlement of debit instruments be handled in case you have debit instruments to pay? But what if I have to collect?
In case after the date of 28 February you will have debit instruments issued with OTP IBAN to pay, they will be settled through the manual circuit of 8 ...
At OTP I used to receive SMSs for transactions through accounts. Will the same happen at Banca Transilvania?
Push Notifications will not be automatically retrieved at BT, and for notifications regarding balances, payments from the current account, the BT Alert service will be activated ...
Do OTP Bank clients holding a product issued by Banca Transilvania before being migrated have to sign the GTC?
By the notification you received by mail, you were informed that starting March 3, 2025, the CGA-PF Banca Transilvania will be applied. If you want to...
What happens if I do not express my disagreement regarding the Terms and Conditions of Banca Transilvania by the migration date?
If by 28 March 2025 you do not express your disagreement regarding the changes indicated in the notification received from Banca Transilvania with ...
What fees for operations will apply after the merger?
The commission grid applicable to clients taken over from OTP Bank will be the fee and commission grid that Banca Transilvania applies in its relationship with all ...
From where will the monetary rights be paid until migration?
Monetary rights (salaries, pensions, scholarships, etc.) will be paid by February 28, 12:00 PM from OTP, exactly as they have been paid until now. If you will ...