What card do I receive at Banca Transilvania?
Banca Transilvania has sent to all OTP clients the notification by which it informs on which products the products from OTP are being migrated, products ...
What happens if I have a scheduled payment to an OTPAM investment fund?
If you had a scheduled payment to an OTPAM investment fund, it has been canceled starting from 03.03.2025.
Does my life insurance attached to the loan remain active under the same contractual conditions?
Yes, the life insurance attached to the loan remains active under the same contractual conditions.
What happens to the installment plans currently in progress on credit cards at the time of migration?
In case you have made installment payment transactions with your OTP card and there will still be installments to be paid after February 2025: The remaining installments will be ...
What happens to my home insurance attached to the loan migrated from OTP?
Home insurance attached to the loans will remain active and taken over by Banca Transilvania.
In the notification sent to clients, are the corresponding products from OTP also mentioned?
Yes, all the corresponding products in BT taken over from OTP are mentioned in the notification.
Where can I obtain information about my life insurance policy migrated from OTP?
Information about your life insurance policy, attached to the loan taken over from OTP, can be obtained either at a BT branch or by calling our colleagues in the Call Center.
What happens if I do not express my disagreement regarding the Terms and Conditions of Banca Transilvania by the migration date?
If by 28 March 2025 you do not express your disagreement regarding the changes indicated in the notification received from Banca Transilvania with ...
What will happen after the merger with the Direct Debit mandates held in OTP?
Active Direct Debit mandates for utility payments and automatic payment instructions attached to your accounts will be taken over by ...
Where can I pick up my new BT card, as an OTP client?
By courier or at BT units – depending on the information you received from us. If you pick up the card from the unit, you can schedule your visit as ...
Since when can I use the BT card as a former OTP client?
Starting from March 2 (7:00 am) you can use the BT card, issued to replace the OTP Bank card.
In case of early liquidation of the deposit, was interest granted?
In case the deposit is liquidated before maturity, Banca Transilvania grants sight interest. At this moment sight interest ...