What costs do I have when opening a warehouse?
There is no commission for opening the deposit.
How can I track the processing/downloading status of the archive in the BT Go mobile app?
After pressing the generate button, the archive enters the processing stage. We will notify you when the archive is processed and the download button becomes ...
How many negotiated deposits can I open?
You can open an unlimited number of negotiated deposits.
For the period when OTP clients cannot use Digital Banking services at all to perform transactions, what alternatives do they have?
During the period February 28, 2025, 12:00 PM - March 3, 2025, OPT customers will not have access to any Internet/Mobile Banking platform.
How can I change the display language of the BT Go app?
If you have not yet logged into BT Go, you can select the desired language from the login screen, using the "Language" button (for the web version) or ...
How can I download from BT Go a bank statement for multiple days?
To obtain the desired statement, go to the Account Statements section, choose the account that interests you and select the Daily statement type. Then ...
What kind of budget payments can I make through BT Go?
You can initiate transfers to accounts opened at the State Treasury for the payment of taxes and fees (CAS, CASS, dividend tax, VAT, etc.), ...
I selected English in BT Go, but some texts are still in Romanian. What can I do?
Access the Profile section and select English again to force a resynchronization of the app settings. Alternatively, you can close and ...
If I change the language in the BT Go app, does anything related to account security or privacy change?
No, changing the language does not affect your account security or privacy settings in any way.
Do I need to update the BT Go app to use the English language version?
The web application is already available in English as well. For the mobile application, it is necessary to update to the latest version.
I can't find the language change option in the BT Go mobile app. What can I do?
Make sure you have installed the latest version of the application. The language change functionality is available only in updated versions.
I have selected the English language in BT Go, but the application still appears in Romanian. What can I do?
Go to Profile in the app and select English again - this step forces a resynchronization of the settings. If the problem persists, close and ...