Why did I receive the password-protected account statement by email?
In short, to ensure that all your information from the account statement remains confidential and cannot be accessed by others ...
I have an account opened in Italy. Is it possible to withdraw money directly from Romania at BT?
Currently, you can only do this if you have opened an account at Transilvania Bank. If you already have one, you can make a transfer from your BT Italy account to the account ...
How much does it cost to open an online account at BT?
You don't pay either when you open an account, or when you get a card. 😊And you don't need to have a minimum turnover per month.Even if you are not a BT client, in just 10 ...
How can I send a complaint to Banca Transilvania?
If you want to send us a request or a complaint, we are here for you.You can fill out the contact form on our website and we will provide you ...
How can I revoke an authorized person on personal accounts?
All you have to do is come to one of our units, with your identity card, to carry out the revocation procedure. That's all! 😃
If I have an account opened in Romania at BT, can I withdraw money from the account in Italy?
Currently, you can only do this if you have opened an account at BT Italy. If you already have one, you can make a transfer from the Romania account to the one at BT ...
Can I open an online account at BT?
If you are not a BT client, you just need to download BT Pay and tell us something about yourself. Everything is done 100% online, directly from ...
How can I open a new account without going to a BT agency?
If you cannot reach a BT agency to request the opening of an account, then you can open an account yourself directly from BTPay Mobile or ...
Does the subscription also ensure 0 commission on interbank collections?
All current account subscriptions ensure zero commission on interbank collections.In the case of the Hello and Student subscription, to benefit from the commission ...
Which form do I need to complete and what information is required to make a foreign currency payment at BT?
The required form is called "transfer order" and you can find it in any of our agencies. 😃The necessary data are: ➤⠀SWIFT code BT ...
I have a password for the account statement and I don't know what it is. How can I find out?
Account extract password = the first 6 characters from the identity document number + the first 3 letters (first capitalized) from the birth month. For example, ...
Where can I activate my subscription?
You can request subscription activation at any BT unit or through the Call Center by filling out the form on the Current Account Subscriptions page.