How much does it cost to register the card in the Verified by Visa or Mastercard SecureCode system?
The cards are automatically enrolled in the 3D Secure system, free of charge. 😃
Can I attach a debit card to my EUR / USD account?
❶⠀If you are an individual client, you can request the issuance of the debit card in EURO ➭ Mastercard Direct which will be attached to your EURO account or to a ...
How do I request a virtual card?
Nothing could be simpler. 😃 Here you have all the steps:❶ Either you choose the "Virtual cards" option from the homepage, or you press the "+" button in the top right corner❷ You choose ...
What is the interest rate for the savings account?
It depends on you, because the interest increases progressively, depending on the amount of money you have in the savings account. For amounts between 100,000.00 lei and ...
If I pay with the STAR BT card abroad will I benefit from star points?
Of course, for every payment you make abroad you benefit from 0.1% points of the value of the purchases. Read more details here. 😊
I can’t withdraw money from ATMs abroad, but I can pay merchants who accept card payments. What can I do?
In this case, contact the Call Center* at 0264 594 337 (internationally dialable phone number) to assist you with verifying the situation ...
How can the BT Meal Card PIN be changed?
You can change the BT meal card PIN anytime, at any BT ATM. In case you no longer remember the PIN, please contact the employer ...
What limit can the credit card have?
Credit card for individuals can be attached to a credit line of up to 5 eligible monthly incomes, as follows: ➤⠀up to 5,000 is granted ...
What should I do if I have lost my BT Meal Card?
Regardless of the situation encountered, we recommend that you block it immediately! You can do this quickly, directly from BT Pay, BT24 Mobile Banking, or BT24 ...
I want to make an internet transaction, abroad, with the card issued by BT. Is this possible?
Yes. All cards issued by BT can be used in Romania and abroad, wherever the logo under which the card is issued appears (VISA, VISA Classic or ...
If I want all the BT Alert options (balance, receipts, seizures, checks / promissory notes / bills of exchange received for payment, refusal to pay payment instruments), do I pay for each one individually?
Of course not! 😊 I put all these options into a single subscription and called it BT Alert. Basically, it is a way through which you can find out ...
If I pay with a STAR card at the store and earn points, and then return the product, what happens to the points?
You need to know that at the moment of returning the purchased product, the STAR points obtained are returned to the partner merchant. 😊